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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 2:51 pm)

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Subject: Please reset my downloads

Mariny opened this issue on Jul 11, 2006 · 4 posts
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Mariny ( ) posted Tue, 11 July 2006 at 4:23 AM · edited Mon, 23 December 2024 at 2:20 PM

Hi... I have had a big crash on my computer and need to innstall all the poser stuff again:-((

But many items I try to download have reach the max number of downloads..So is it possible for you to reset ALL my purchases??? Because it's to much work for me to go through over 800 products, to see who can be downloaded or not:-)

 

Regards Mariann

Debbie M. ( ) posted Tue, 11 July 2006 at 7:45 AM

Hi Mariann,

Sorry to hear about your computer troubles.  Hope you didn't lose much!

I've reset your downloads.  Please let me know if there is anything else I can help with.

Debbie M.

Mariny ( ) posted Wed, 12 July 2006 at 3:28 AM

Thanks deb:-)yes, I lost EVERYTHING.. And also 2 finished characters:-(

 

But this time I shall burn everything on DVD:-)

HAve a great day:-)

Mariann

Debbie M. ( ) posted Wed, 12 July 2006 at 7:20 AM

oh shoot :(  that really sucks Mariann!  I'm so sorry to hear that!

Hope your day is much better today!

 

Debbie M.

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