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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Purchase Has Been Paid For

sapphy opened this issue on Sep 30, 2006 · 4 posts
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sapphy ( ) posted Sat, 30 September 2006 at 10:45 PM · edited Mon, 18 November 2024 at 11:37 AM

Hello, I made a purchase and paid through PayPal however it still says unpaid. The order number is #111107307 and the PayPal transaction ID is #2BP93449GV088890J. It may be because I forgot to change email address when I paid through PayPal.

Thank you

ClintH ( ) posted Sun, 01 October 2006 at 12:22 AM

Hi sapphy, Your Paypal payment type is eCheck. It takes 3-4 days for it to clear.
Once it has cleared your downloads will be made available.

Thanks for shopping at Renderosity!

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

sapphy ( ) posted Sun, 01 October 2006 at 12:43 AM

Thank you, I didn;t even notice I had that . I sent from the wrong PayPal account and I wasn't paying attention.

 

Thanks again :-)

ClintH ( ) posted Sun, 01 October 2006 at 12:52 AM

Your very welcome.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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