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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi sapphy, Your Paypal payment type is eCheck. It takes 3-4 days for it to clear.
Once it has cleared your downloads will be made available.
Thanks for shopping at Renderosity!
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
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Hello, I made a purchase and paid through PayPal however it still says unpaid. The order number is #111107307 and the PayPal transaction ID is #2BP93449GV088890J. It may be because I forgot to change email address when I paid through PayPal.
Thank you