I cannot read the fonts at Adobe.com, their PHP set up is very bad, white letters on gray background with text so small it makes the fine print on my mortgage look large. So, please refrain from telling me to contact Adobe, I can't find the email contacts.

I'm studying out of the "Classroom In A Book" for Photoshop CS2. Chapter Eight wants me to load a RAW Image file from Bridge. The image itself won't show in Bridge, but I do see an icon for the image. When I click on the icon to go to Photoshop, Photoshop says it cannot open this "Unknown File Type."

Closing Bridge and opening it from Photoshop, Bridge tells me there is some module missing as soon as it opens.

I've downloaded and installed the most recent updates for every Adobe hut I own, no go!

Okay, uninstall Everything Adobe, scrub the registry, and all open drive space of any hint of Adobe History, and reinstall all those Adobe Huts again. Then run another update...

...still no go! Raw images cannot be opened in either Bridge, Elements, or Photoshop either.

Whats up with this?

If no one else has a clue, could you maybe contact Adobe and point them to this thread? I'm sorry but I can hardly see their screen. PHP and Microsoft, the worst of both known universes.

Camera Raw and DNG

Learn more about Camera Raw and the Digital Negative (DNG), and download the latest plug-ins.

Understanding digital raw capture (PDF, 1000k)  (right click>save target as)

http://www.adobe.com/products/photoshop/pdfs/understanding_digitalrawcapture.pdf

This is what my browser displays at Adobe...what browser are you using?

(I found no support e-mail address for you yet but thought I'd post some info on the RAW format.

Looks like it might need a plug-in.

Tom

Is this a RAW file on the CD that came with "Classroom in a Book" or is it something you created? Is it happening with all RAW files or just the one? If you go to File > Open in Photoshop do you see RAW in the Files of Type list?

Yes, it is a RAW (actually Canon CRW) file that came on the CD's lesson files.

I've already updates using the "Update" buttons on each program.

Maybe the plug-in is not included in the updates? I didn't even see that plug-ins shortcut.

Thanx, I'll try it and get back.

Here is a link to the cannon Public BETA 3.5

Windows

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3544

Mac

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3543

Here is the link to the last stable release 3.4

Windows

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3523

** **

Mac

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3522

Hope this helps.

Tom

Well, I tried them all, except for the ones I already had. Nothing worked.

I was hoping to have this course done before the next computer comes in and I get lost in space again. I ordered the thing in the last week of September, and we're still waiting on the mother board. Thats a different story anyway, so back to the Photoshjop...

If I can reach one of the Photoshop Techs, and have them look this thread over, maybe I'll finish in time before the new computer comes in.

Thanx for all the help and please feel free to chime in if you can think of anything to help resolve the problem, short of suicide, please feel free to post your thoughts.

Thanx Again!

If you're using windows you should be able to use the magnifier utility temporarily to make the print larger until you find a better solution.. it''s in start: all programs: accessories: accessability 

"Unknown File Type." to me sounds more like there is a problem with file in your Photoshop File Format folder. Either it's corrupt or missing. If it was just an update problem the error would most likely state something like "file was created with a newer version" or something to that effect.

This may be a long shot, but maybe there is another application that you have that will open the file, and then maybe you can save it as another format that PhotoShop will recognize.

Is the RAW format pertinent to the tutorial? In other words, could you continue the tutorial if the file was converted to another format, such as .jpg, bmp, psd, .tiff, etc.?

I'm assuming, since the file would be coming directly from a camera,there would be no layers to worry about. (Any format should do)

Maybe this could get you over this hump,and concern yourself later about the RAW format.

Tom

For what it's worth...I have PhotoShop RAW in my list of "file of type" drop list. I never intentionally downloaded it, I'm assuming it just came along with an update.

However, I do not work with that format,so I can offer no help there.

Best of luck.

Tom 

This may sound stupid, (What else is new), but some formats have to open in Image Ready first. Go figure... . Lou.

cryptojoe,
Tom gave you the link for the newest RAW update so I assume you now have it.
Did you put it in the correct location?
It does NOT go into the Photoshop plugin folder.
The correct location is in the "commons" folder..C:Program FilesCommon FilesAdobePlug-InsCS2File Formats.

A note to remember: If you have other Adobe products (such as Illustrator, etc.) and you un-install any of them....it takes out all the "Adobe Common Files", which leaves the remaining programs out-to lunch (missing plugins..file formats..etc.).
Even un-installing something like the "Help Center" will do the same.

Chuck

@ Dreamer: I believe your line of thought is very close to the heart of the problem. Only, I've uninstalled every Adobe product I have, defrag-ed all file space, F-Disked the MBR, Defragged and and Scrubbed the Systems Registry, then re-installed all of them beginning with Photoshop. If there is a corrupt file, it came that way.

@ Tom: From page 222 I quote; "A camera raw file contains unprocessed data from a digital camera's image sensor. Many cameras can save images as camera raw format files. The advantage of camera raw files are that they give the photographer control over interpreting the image data, rather than letting the camera make the adjustments and conversions. Because the camera doesn't do any of the image processing, you can set the white balance, tonal range, contrast, color saturation, and sharpening in Photoshop. Think of the image raw file as your photo negative. You can go back and reprocess the file anytime you like to archive the results you want."

I've followed the instructions exactly as they are printed in the book. Open the files in Bridge, then click on them to open them in Photoshop. Only in this case, "No Worky!"

<]:-/

@SWAMP: Thanx, I've dropped a copy to the folder you've indicated. Is this all there is to it? There was a Camera Raw file there previously, dated: Jan 2005. Its been replaced with the newest one.

Is there anything I'll need to do to activcate it? Or does it just sort of sit there until needed and automagically does its own thing?

Here's how it looks when I opened it in Photoshop. An altogether new window! Look at all ther controls! Thgis is great!

Thanx SWAMP. You were spot on, I didn't move the file to the plug ins folder. I thought you just double click to install it.

Glad you got it worked out.

One would think that the tutorial would anticipate this potential conflict and address it though.

Tom

Man...threads like this just re charges my love of this place...a few posts and a problem is solved and every one feels good, and most everyone will pick up some piece of info they didn't know that they didn't know...way t go folks....

I agree Bobby.

I'm going to download all of those plug-ins in case I ever need them in the future.

I never realized that camera specific plug-ins were needed.

Tom

When I opened the Canon CRW in Photoshop, a window popped up telling me it is a Beta Version and what date it expires etc...

...too bad I didn't read this chapter before I bought my new Camera last month. My Canon Powershot S3-IS does not have the ability to record the images as CRW's. From what I've read, the raw image files use less memory, which would then mean you could squeeze more pictures onto a 1G memory card.

Its one of the best things about Renderosity is the forums, where we can share our knowledge. What would really rock on top of it all would be forums for the other Adobe stuff like Illustrator, After Effects, Bridge, etc... ...and the ability to post *.psd files! It would be great to pass along work with all the layers in tact so that others could help you work your way through.

Attached Link: Bibble Lite/Pro

Shane

@cryptojoe...actually the RAW files use MORE space than the compressed JPEG's that your cam produces....so, you will get less on that 1 gig card.

@ gradient: Really? I must have misread the information in the book. Wouldn't be the first time, sure won't be the last.

@cryptojoe; yes, the RAW files are the uncompressed or, in some cases very slightly compressed files that come from the cam.  The JPEG's that come from the cam are quite compressed (size wise).....Lots more info on this in some of our threads in the photo forum.

Thanx again, you see me over there every once in awhile.

BTW, if Firefox is your browser - CTRL + "+" is your friend when it comes to websites with microscopic text. Sometimes "View>page style>no style" also helps with contrast issues, but it might throw off the layout if the site's design relies heavily on CSS.

Yeah, it probably didn't help much with the one problem. But if you need to go through Adobe to find something, it may be useful.

Yes, thanx Paul. I have tried Firefox, when Renderosity changed over to this industry standard crap called PHP. Because of features within IE and searches performed at Engineering Sites (not software kind, like Automotive and Civil type engineering) Firefox wouldn't do.

Again, PHP is a ten year step backward in time to when we used to see "This site best viewed with ..." fill in the blank.

The problem was fixed in 1998, and now, some stupid kid broke it. If I were king of the world, I'd find the developers of PHP and have them executed!

I've been at this game since 1980 when NSA stood for No-Such-Agency. Unlike Al Gore, I don't claim to have invented the Internet, but I did put up a few blocks in the basement.

Call it a conspiracy theory; but it appears someone in the browser writing business (I refuse to call people who write codes engineers) are out to break Bill Gates' Empire. All well and fine, but in so doing they are doing the equivalent of a GI breaking the Geneva Convention Codes of the Internet.

In the process of breaking his empire, they make users suffer in the hopes of making converts by force. This action is as insidious as the Taliban or Hezbollah convincing people to commit suicide in order to achieve their private goals. In the end, these people are only making enemies out of otherwise happy campers.

Like Hollyweird, the internet has been a freewheeling industry of self governance. Ten years ago, HTML 3 came out and did away with the old "This site best viewed with..." crap and allowed anyone with any browser to view any page on the internet. This was the fix that these children (regardless of the actual age) have broken. This break is so deep, it will take an act of the Congress, who know even less about the internet than than the whores at NASDAQ and Wall-street, or the Supreme Courts to fix once and for all.

PHP is an act in futility which will unravel itself and die like a slug having salt poured on its back.

Actually it's IE that deviated from W3C standards. IE came on the scene trying to cut into the thing going on with Netscape/Mosaic when started to show just how versatile it was, and web business models started popping up. Bill wanted to call the shots and make up rules when the game was already in play (almost got entirely away with it too)...  Too bad your work is dependent on one specific browser or doesn't allow for others. Firefox does a lot of great stuff otherwise, if not lacking support by some makers of proprietary plug-ins.

Now if only those engineer types were handy with javascript or xml based OOP, then Firefox could be made their friend. It's suprising what can be done with some extensions out there.