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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

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Subject: Change/Reset Billing?

Makibird opened this issue on Oct 19, 2006 · 12 posts
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Makibird ( ) posted Thu, 19 October 2006 at 4:08 PM · edited Sun, 02 February 2025 at 9:59 AM

Hi there,

I had some problems accessing the site earlier when I tried to place my order. As a result, I think I messed up the billing -.- I wanted to pay instantly using PayPal. Would it be possible for somebody to reset my billing or talk me through my booboo?

Thanks, and have a nice day!

Makibird

Edit: I recieved the first e-mail, stating:

"Thanks for your order (111114568) on Renderosity.com.
You will receive another email regarding payment."

But the second hasn't come through. Is there usually a delay?

Makibird ( ) posted Fri, 20 October 2006 at 8:15 AM

..Or if it's easier for you ladies and gentlemen, just cancel the order and I'll put it through again. Thanks for your time!

mendyh ( ) posted Fri, 20 October 2006 at 12:37 PM

Hi, Makibird,

All you need to do is go directly to Paypal and send payment to payments@renderosity.com.  Let me know when you've done that and include the transaction ID# and I'll mark it paid for you.

Thank you!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

Makibird ( ) posted Fri, 20 October 2006 at 1:47 PM

Okay, thanks for your help! Sorry to be a pain.

mendyh ( ) posted Fri, 20 October 2006 at 1:51 PM

It's no problem!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

Makibird ( ) posted Fri, 20 October 2006 at 2:05 PM

The payment has just been sent. Thanks for all your help!  

Makibird ( ) posted Sat, 21 October 2006 at 6:57 PM

Howdy.. Sorry for being a pain..the payment's sent, how long does it take to set up the order?

mendyh ( ) posted Mon, 23 October 2006 at 10:03 AM

Hi,

What is the transaction ID?  I will probably have to mark it paid manually.

Thank you!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

Makibird ( ) posted Mon, 23 October 2006 at 12:45 PM

Ack, sorry, I'm so silly! My order number was 111114568 and transaction ID 6U291139NH674711T

Thanks again dear gift-wrapped hug 

mendyh ( ) posted Mon, 23 October 2006 at 1:44 PM

I'm sorry you had to wait until today to get it.  I have marked your order paid.  You are set and ready to download!  :thumbupboth:

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

Makibird ( ) posted Mon, 23 October 2006 at 2:48 PM

Thank you m'dear! And don't be sorry, t'was my own silly fault mostly. You're an angel!

wave

mendyh ( ) posted Mon, 23 October 2006 at 4:10 PM

No problem.

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

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