Attached Link: http://www.e-onsoftware.com/products/vue/vue_6_infinite/?page=16

The other thread should be used mostly to show renders of the new features.

The prefered way to report issues is to go to the official site and submit a bug report. Reporting them here will not help fixing them but I suppose we need a place to discuss them anyway :)

See the attached link for details about submitting new issues reports and about known issues with the prerelease.

Edit - Don't miss the FAQ on the Vue 6 page !

I have reported this to E-on Software.

Vue 6 xStream on Dual Xeon 5160 with 8G of Ram.  ( windows XP 64 )

1. Install problem, I desired to installed Vue on larger drive ( Raid 5 in multiple partition - 300G ) and content goes in documents - Raid 0 73G SAS.  When I did this content was never found, I had to re-installed for both program and content on Main drive.

2. Not all the content can be found, ask for CDExtras but CDExtras only contain single smaller file.

3. If attempting to render scene wih file that can't be found, Render will lockup

4. License server turns off and on with 64 bit, not sure about 32 bit on 64 bit partion. Did not seam to happen on my older P4 machine.

Stewart

PS more testing will be done this weekend - this was only in first night of exploration.

Also... before anybody finds out and makes a big deal about it, in their current implementation, spectral coulds are illuminated only by the sunlight.

Which means it is not possible right now to place lights in the clouds for some lighting or UFO effects.

e-on made this choice deliberately to ensure clouds are rendered quickly and with a high level of quality.

They are however aware of the need for that effect.

So far I'm really disappointed. I don't want to sound ungrateful or anything like that - I know this version is a pre-release - but Vue just keeps crashing without any reason, [i]no matter what I do[/i]. I had Vue already crashing while editing the atmosphere, the materials, the terrain, while painting Ecosystems, while moving the camera around, while clicking on the Render button, simply put just at EVERY SINGLE Feature in the software.

I've got a completely new PC since Thursday with an Intel Core 2 Duo and 2 Gigs of Ram. Aside of my drivers and an anitvirus software there's no other programme installed than Vue. So it's definitely not my hardware's fault.

After 23 hours of download I did not expect a completely finished version, but I expected at least a working one, meaning a version that doesn't crash the moment I move my cursor.

I'm totally frustrated.

I think you think of pre-release software like Vue 6 as a public beta. Professionally I have 20 years of software development experence and understand development.

I would suggest that everyone dealing with Vue 6, when a problem happens - send a problem request with as much detail information as you can. I find when issues come in with what I work on. it very frustrating to not have enough information to solved the problem.

Except for ExtraCD ( or lack of full content ), the download did not go bad for me.

I am now going go and play with Vue 6.

Yeah, I know that fixing one bug often produces three new ones and I also know that this is merely a beta version. I'd also like to report bugs to e-on, but these bugs occure by accident and I have not been able yet to reproduce them. They just happen without any particular reason. I don't mind some crashes, but that's more like a ton of crashes.

Honestly, I'd rather have a stable, working Vue 6 Infinite with a later release than a software that does not run at all. Too bad e-on had to release this version in the end because they promised to do so by imposing a deadline upon themselves. If they had never provided a particular release date people would not have been so angry about waiting a little longer. A simple "Sorry, the software's not ready yet, it crashes way to often" would have been enough.

On my AMD Dual Core Vue crashes very often in the Material editor. :mellow: But I read already, in the known issues, that can be happen. ATM I be very happy with the Pre-release, the new features are mind-blowing. And I hope e-on solve the known bugs in official release soon.

 Mazak

Just to make this clear: I also think - despite the problems in the pre-release - that Vue 6 is just an incredibly fantastic tool and I can't wait to spend my time with it as soon as the official version is out

This is the most fantastic landscape tool ever, and I have now used several including World Builder, and Bryce. I am so impressed with the scope and potential of it.

That being said however, I see some possible compatibility problems with old ecosystem materials used to populate scenes. It seems like each time a new item is added to the scene, or the scene is saved, the ecosystem clears itself and has to be repopulated. This is not happening with NEWLY made fresh ecosystem materials built from scratch in Vue 6I, only with Vue 5I ecosystem materials I try to use.

I believe once the license, content and crash issues get resolved, Vue 6 will be the most awesome tool out. Specular lighting and displacements are so cool.

@Daniel1705:

You didn't mention running scumware apps, just anti-virus. I've discovered however that PC Tool's 'Spyware Doctor' causes both Poser 6 and Vue 6i to crash (not Vue5i).

Have you tried V6 with nothing else running? Are you running 64 bit or 32 bit? I think 32 bit may be (not for sure) more stable.
Have you checked your display driver's OpenGl setup?

Perhaps it's an OpenGL problem? If so, try running with the folowing: (but stay in OpenGL hardware acceleration):
Options > Display Options > Enable Background Draw Thread - disable
All viewports: set to "Filled box".

If you still get crashes and want to see if it's still OpenGL related, go to ''Wireframe" in Options > Display Options'

If it is OpenGL, try for better display drivers or a newer BIOS (if one is out yet). Maybe wise to also see that you have the latest Microsoft Direct-X, though Vue is OpenGL.

HTH

It says in the pre release explanation: " Of course, you can update to the Full Release version when it's available."
Just to be sure (brain don't work well these days + my main language is not English) - if buying the pre release the final release will be free? 

Yes Tiny, if buying the prerelease version, the final release will be free :)

Thanks Rebel3D, I thought so but had to make sure.

= runs off to order Vue 6 =

There is an official explanation of several of these pruchase questions at 'Cornucopia 3D' (e-on's official Vue portal site, besides their product site):

http://www.cornucopia3d.com/forum/viewtopic.php?t=3026

I have been reading very carefully all the posts I can for vue 6....as this will be the first "beta" program I am willing to BUY... (thinks back to the first Bryce 2 for PC...totally half there, spent many many phone calls to Bryce folks - you could actually talk to the guys working on the programming of it in those days! :)).... I LOVED Bryce, it, even 'broken' blew my mind...yet also made me CRAZY wanting the full parts they were still working on...I am not at all sure my stress level can deal with the Vue 6 beta...and of course there is no way to know which bugs will activate or happenn on which kind of system...there are sooo many variables... Hmmm.

Lyne, it is worth buying just to familiarize yourself with the new features even if they are buggy. My problem is I can not load my orange tree or walnut tree into vue 6. Does anyone else have this problem? Also, there is no plant folder to get these plants from and since I did not buy them at C3d (I bought the serial #s and copied the plants from the install disk of vue5) where do I get the new updated solid growth plants like the walnut tree & orange tree? Do I need to re-download the trees I bought at C3d like the distant pine tree pack?

I contacted tech support about the trees we unlocked off the CD, and eventually they "purchased" them for me from Cornucopia and credited them into my account. I then redownloaded the latest and greatest versions. It was very sweet of them. Took me a couple of days to get sorted, but I got all my plants back.

@ Jim Coe

Call me Daniel

I tried your suggestions (I don't have spyware doctor installed), but this did not change anything. However, I'm taking care now not to click very fast - if I give the application some time between several actions to refresh the preview it does not crash that often anymore. Sometimes it's a little bit annoying to wait 20 seconds before clicking on the next button, but at least the crashes don't occur so often

I have an issue. I can't find enough time to sleep since V6 was pre-released!

Every time I start / finish a render, I keep nodding off ... and I want to do more more more!

This is clearly a Major bug that E-On need to fix asap!!

I've tried Coffee 1.0 - but when  Environmental Variable "Tin=Empty" decrements to Zero, then it does't work anymore!

I paid good money for this so i'd have thought E-On would have thought of this. I can only suggest that they fix it by including an Emergency Coffee Sachet in the boxed set...

(This was a Tongue-In-Cheek post btw)  >8oD

Gee, that is customers from 5 versions of the program writing tech support tickets, so they may receive their already purchased plants. These plants are quite the headache.

I bought the walnut and orange tree before C3d was ever on the Internet.   I hope they will work in Vue 6 when I get it with the serials I was sent at time when I bought the plants.   They worked ok in Vue 5 INf so I think they should be the same but then again with all the copy protection fears I may be wrong.
 Will have to wait untill I get Vue 6 to see. :)

They don't work and you never get a chance to enter the serial #s because the purchased trees are registered through the internet when you install vue 6.

It's not big deal but everyone should be aware.

What a screwed up mess with all that protection and encryption. :(

One way E-on could solve the problem with protection and such, is too have unprotected tree option.  Its been a while since I dealt with Vue, but during Vue 4 Pro days before I purchase it, I remmeber a lot of issues with crashes because of there protection scheme.

I actually don't mind the way that Lightwave does it with there dongle. At least I can use it on a Notebook not connected to my network.

Cobra eyes what would happen if you used the same trees from you Vue 5 Inf cd and put them in your plants folder.
  Curious if this might work and let you enter your old serials for them. :)

My plants all work, with no problems, including my Walnut and Orange Trees.

BTW I misled you all inadvertantly about exactly how I got my plants back. Tech support at first said they could not help, when I called them. They referred me to write a letter to the sales manager in France. I did so, and somehow they then got permission from him to purchase my plants from Cornucopia3d, and contacted me to tell me to download them. I REALLY like my walnut tree and orange tree, and chased them all the way to France to have them back! ;p

It just doesn't work.  That is exactly what I did when I encountered the problem.

A person shouoldnt have to go to all that trouble for plants that have done been payed for with a serial that was sent with them for us to use.
  Why do they want to make it hard on the paying customers.   

This should be something that needs fixing so we can use the plants before c3d came into existience.   Never had any problems before with all the different versions of Vue I have used them in. :(

Iloco, if I had still had my serial number, I just would have installed them again from my Vue 5 i CD, but I had lost it when my hard drive died and took all my data that was not backed up with it to the grave. I see no reason why they would not work directly off the CD to reinstall, if you still have that serial number. If I had not bought the whole pack, and spent around 100.00 of my partners hard earned money, I'd not have chased so long and hard to get them back.

REbel3D, cobra eyes said what you suggeted would not work.   Guess its another mess because of encryption. :)
 

This man's name is Oliver, and here is his email address:

olee@e-onsoftware.com

Contact him, he helped me get new plants to download payed for by them this time, to replace my plants I could no longer access.

It looks like c3d is going to get any of us tied in with their protection scheme one way or another. :)
    I emailed but have no faith I will get one back.

 No big deal as they can keep the trees because I have xfrog trees that are 10 times better.  I am curious how long it will be before other 3rd party stuff will be shut out of Vue and only Vue and c3d stuff will work.  :)

Has anyone made trees unlocked off the vue 5 CD work with vue 6?  I can not.

I just pointed V6I to my V5I Plants, Objects and Materials, and everything else was automatic here - no copy protecting issues (so far so good).

Just to be fair before it's assumed that this is broken for all users. I'm sure that there would be a lot more posts if it didn't work for most folks.

Did you have any of trhe older plants that were bought before the c3d store was in existance or were all the plants you had no problem with the, default vue plants and not the addons that had to be bought.

This seems to be where the problem is with older plants bought from e-on before C3d.
We got the plants and a serial that has always worked with Vue 4.5 Pro and Vue 5 Inf when loaded manualy.  When you click on the plants folder it then ask for the serial we received with the plants.

Ah I understand what you mean. Yes the plants I have prior to V5I had problems with V5I, so E-On said to use the versions that were on the CD. If I remember, V5I asked for the serial numbers (which worked), but I haven't purchased or converted to the C3D versions as far as I am aware.

So maybe what I am doing differently is that I am adding a collections/shortcut to my V5I plants which seems to work - maybe that is the difference?

I'll double check just to make sure.

Thanks

EDIT - Ah you're quite right - some of the old items say Unable to read, so presumably as long as you have an order to show your original purchase (in your account) then you should be able to get hold of the C3D version.

I think we were talking about a different set of plants than what is the default ones that come with Vue.
If not mistaken when they were for sale a long time before c3d and when I was using Vue 4 they were like 10 dollars a plant or a set of 10 for a little less.   These have worked in Vue 4, 4.5 and Vue 5 Inf with same serial.

I have read reports on the C3d forums about people having the same problem.

The difference between plants is where they were bought. They can be bought from CD3 recently, or from e-on back in the day when e-on sold them.

All my C3d plants work.  All my e-on plants don't.

I knew the encryption would cause problems some where and its showing its ugly head now with our plants we have bought prior to c3d and the encryption. :(
Really is it worth it for all the problems it is going to cause and has already caused.

Yeah - I guess that's a good question but each person may have a different answer if it's worth it.

 As long as I don't have to buy the same product twice because of a new release of software, i'm a happy chappy.

I can still use my pre-C3D plants it in the old products (so I will keep these versions), but if I get a no cost replacement for the new version of software, I won't complain - and I don't feel i've really lost anything. I like the idea that the program accesses your C3D account and knows if you've already purchased the product from C3D before, but a quick e-mail to them should sort that out, as soon as they've caught up on their backlog no doubt.

It's pre-release too so again, personally i'm happy that E-On will get this sorted by the final release, but other than that i'm very pleased with everything else so far.

Don't let my problem shadow the greatness of Vue 6.  It is a great program and upgrade.

I am very happy with it.

Since I got it, I've been practically rendering nonstop. 

I have another problem:

When I render with transparency and translucency on, my render hangs indefinitely.  I have to close Vue to get out of the problem.

Does anyone else have this problem?

People I got a pm from a very well respected person that asked why I was so down on c3d modelers and its prices.
  I have never been down on any of its modelers or prices but let me clarify what I don't see as right when other software vendors dont do it.
  It is the copy protection and encryption that has nothing to do with the modelers or any prices.   If I like a model the price dont matter to me unless its way over board.
 I would have probly done spent in the neighborhood of 600-1000 dollars if the store was run as other stores.    I wonder how long Daz or Rdna would be in business if they did this with their products.   I know of others who do not buy because of the encryption and protection.  Would be a lot of money if they did.

   I sent the president of e-on an email saying the same thing and did get a reply back that he would look into it so its no big secret of why I dont like to spend my money at c3d.

  I do buy weekly and monthly from Daz , Rdna and Renderosity when a model I see I like and can use in vue either by exporting from poser or as a 3ds or obj and the price has nothing to do with my purchase.

Anyway I thought I'd try and clear up what some don't see what I ment.   In no ways was I refering to the modelers or the prices.  Not to any of the people who some I am sure don't like my stand on this issue.     Its kind of like politics when you think you right stick with it. :)

I think the misunderstanding comes from the belief that E-On prevent their items from being exported to other applications, full stop. This really isn't the case.

In truth the facility is made for artists to prevent their objects being exported for use in other applications - the choice is with the merchant and not with E-On or C3D, and I think this is often misunderstood.

The idea is to give the OPTION to protect those who wish to prevent their products being used as resources in other products. Why? Because there is value here for protecting the Merchants hard work if they WISH. In the same way a product may be lower priced if it is locked to an application (like the MatchMover version option with V6I), so there is a benefit in a lower priced copy-protected version for some, whilst for others who want the flexibility of exporting for a small additional fee - you have this too.

Not all merchants choose this - for example (please correct if I am wrong), Linda who makes the wonderful "Lush" series does not encrypt her products, and as such this is her choice, and often a big selling point. When you purchase an item at C3D - you choose the Copy Protected or Non Copy Protected items.

The trouble is that I think this misunderstanding may lead to incorrect assumptions about E-On and C3D, so I really hope that people don't misinterpret the reasons for doing this, and that there is always choice at the end of the day.

The only forced encryption per se comes from the items themselves so that purchases only have the right to use what they have purchased, and to prevent items being swapped with friends etc, (which is clearly outside of any products EULA, whether Daz, Renderosity, 3DCommune, Content Paradise, RDNA, etc.)

So - Encryption and Copy Protection do have a legitimate place, but of course people can choose to shop with C3D or not as they wish, but there are some great items to be purchased there (not to mention many free ones too)! >8o)

You are right Rod and I made my choice the same as a lot of others that I know who feel the same.
  I want debate you on the issue because it will never be changed even if it meant lots of extra money for c3d or e-on which ever collects the rewards.
   I have the right to have my opinion and beliefs the same as you and I have never harmed anyone with my beliefs have I.  Mine are just the oposite of yours and a lot of others that do visit c3d along with many more I know of who don't speak out for being afraid of being bashed because of how they believe.
 
I am glad we can agree to disagree in a manly manner and not get into a flaming war because we believe in opposite directions.

As a disabled person who supplements my income by making things for sale, I was personally glad to see that C3d has taken a proactive stance, and given merchants a viable and easy way to protect their valuable products. I hope to sell there someday when I have a good product or products to sell (right now I sell exclusively Poser content with Content Paradise due to how high their percentage they pay me is and how well they treat their merchants but that will probably change due to me getting involved in Vue). I have seen my items up on peer to peer places being traded around, and there are no words really to describe the feeling it causes me to have. Anger, sadness, frustration, bitterness, a desire for revenge... all of those words, but none of them are good enough to really describe how I feel. I am glad that one of the brokerages is trying to at least do something about theft, even if the system is not perfect. But then, we do not live in a perfect world either.

Rebel3D - Ouch! - I imagine it must have been awful to see your hard work appear on P2P sites!

I think that it's very easy for consumers to underestimate the amount of hard work it takes to create and bring a product to market. I hope your experience of joining the C3D merchants is a good experience, and I look forward to seeing your products there!

William - fair play to you - you've always been clear in your reasons, and it is a pity that such encryption precautions have to be taken that affect both honest people like yourself and not such honest people who might take advantage, as happened with Rebel3d as a merchant. The perceived loss of freedom however is not as bad as it may seem at first.

I woudln't try to convert your views and decision on principle, however if you were to speak directly to the C3D merchants (compared to consumers), you will find that the money you might perceive that the E-On/C3D to be making, in fact goes mainly to the merchants rather than the store. So they receive a good percentage for the sale of their products (which also encourages more merchants to make new products), and with the added knowledge that people can't easily pirate/freely distribute their products - this can't be a bad thing?

As for Customers - they get lower priced products because the merchants don't have to re-coup the cost of piracy/distribution, but if they wish, they can make their products exportable to other apps for a nominal additional fee if this is a requirement. (i'd also clarify that if you have a Copy Protected version and wish to Export with, you simply pay the difference to the non Copy Protected Version whenever you wish - no hidden surcharges - just the difference).

My only need for understanding is why any of the above could still be an issue to anyone (and i'm willing to listen and acknowledge) - once the initial negative perceptions are answered, but again this is for everyone to decide as long as they have the full facts.

The good news is that many merchants who have created unlocked Poser content, are now making lower priced copy protected Vue versions of the same content at C3D, so there must be an attraction to them for doing this, mainly that of protecting their assets. As with any store, if the items are good quality and priced reasonably, people will buy, and if they aren't people won't.

Kind regards and best wishes

ugh, this is OT and ruining this thread.

"ugh, this is OT and ruining this thread."

Point taken :) We can discuss this in another thread if it needs discussing further. :)

Agreed & apologies

I am about to move (hubby will) my computer set up to another room in my home since my "car crash stuff"... long story but actually seeing the silver lining to that OT topic...

 ANYWAY... when I got vue 5i, my vue 4 EXTRA VEGs I bought from the e-on site for $100 did not work, - I had the copies on the vue 5i CD extras but they needed a vue 5i serial number I guess... e-on kindly gave me those serial numbers and the plants work fine in 5...I plan on pointing my vue 6 TO vue 5i for all it's plants, objects etc.... so I am hoping, assuming that the "extra veggies" will pop in and act properly....once I point vue 6 to them... ? 

We shall see.... I have another two weeks of house repair and stuff...and so will be here just off and on.... but trying to keep an eye...still not sure WHEN I will purchase 6, what with life and the fact that I have nearly 5 GIGS of poser stuff to install...and art I WANT to do that is pending...and once I get vue 6 I bet I will be SO distracted!! :)

Lyne