Mon, Sep 23, 6:22 AM CDT

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 4:37 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: problem with payment for order

jaguarwoman opened this issue on Nov 09, 2006 · 7 posts
Back to Forum Print
jaguarwoman ( ) posted Thu, 09 November 2006 at 9:28 AM · edited Mon, 23 September 2024 at 6:16 AM

Not sure how this happened, but a recent order went awry and the PayPal payment never completed for transaction #111123373

Should I just go directly to PayPal and make that payment to Bondware, or should we cancel that out and start over, since I notice there are 2 transactions showing for that  same product.

 

Dana
Jaguarwoman

Dana Sitarzewski
Jaguarwoman Designs
http://www.jaguarwoman.com

mendyh ( ) posted Thu, 09 November 2006 at 11:37 AM

Hi, Dana,

I have deleted the duplicate order that was "empty."  Go directly to Paypal and send the payment to payments@renderosity.com for order #111123373.  Send me the transaction ID# when you've done that and I can mark it paid manually.

Thank you for shopping @ the Marketplace!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

peejay872 ( ) posted Fri, 10 November 2006 at 6:27 AM

Hi, I also seem to have a problem with an order I made this morning (111123869) which I thought I'd paid for by PayPal. It's showing in My Account as unpaid and there appears to be no way either to (re)pay it or cancel and start again. What do I do next ?

Tks, peejay

jaguarwoman ( ) posted Fri, 10 November 2006 at 8:35 AM

This order has been paid through paypal (yesterday), please make the downlink active now.

Dana Sitarzewski
Jaguarwoman Designs
http://www.jaguarwoman.com

mendyh ( ) posted Fri, 10 November 2006 at 9:59 AM

Hi, Jaguarwoman,

Please send me the transaction ID# so that I can confirm payment and mark the order paid.

 

Hi, Peejay872,

If you've gone to Paypal and sent a payment, I need your transaction ID#.  If you have not, go directly to your Paypal account a send payment to payments@renderosity.com, and then send the transaction ID#, so that I can manually mark it paid.  Be sure to reference the order ID#.

Thank you!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

jaguarwoman ( ) posted Fri, 10 November 2006 at 10:17 AM

Transaction Id #ID #4T3494052B310061MID

For transaction #111123373

Please make link active.

 

Dana (Jaguarwoman)

 

Dana Sitarzewski
Jaguarwoman Designs
http://www.jaguarwoman.com

mendyh ( ) posted Fri, 10 November 2006 at 10:52 AM

Hi, Dana,

Your download is now available!

Thank you for shopping@ the Marketplace!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.