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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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Subject: problem with payment for order

jaguarwoman opened this issue on Nov 09, 2006 · 7 posts
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jaguarwoman ( ) posted Thu, 09 November 2006 at 9:28 AM · edited Mon, 11 November 2024 at 5:46 PM

Not sure how this happened, but a recent order went awry and the PayPal payment never completed for transaction #111123373

Should I just go directly to PayPal and make that payment to Bondware, or should we cancel that out and start over, since I notice there are 2 transactions showing for that  same product.

 

Dana
Jaguarwoman

Dana Sitarzewski
Jaguarwoman Designs
http://www.jaguarwoman.com

mendyh ( ) posted Thu, 09 November 2006 at 11:37 AM

Hi, Dana,

I have deleted the duplicate order that was "empty."  Go directly to Paypal and send the payment to payments@renderosity.com for order #111123373.  Send me the transaction ID# when you've done that and I can mark it paid manually.

Thank you for shopping @ the Marketplace!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

peejay872 ( ) posted Fri, 10 November 2006 at 6:27 AM

Hi, I also seem to have a problem with an order I made this morning (111123869) which I thought I'd paid for by PayPal. It's showing in My Account as unpaid and there appears to be no way either to (re)pay it or cancel and start again. What do I do next ?

Tks, peejay

jaguarwoman ( ) posted Fri, 10 November 2006 at 8:35 AM

This order has been paid through paypal (yesterday), please make the downlink active now.

Dana Sitarzewski
Jaguarwoman Designs
http://www.jaguarwoman.com

mendyh ( ) posted Fri, 10 November 2006 at 9:59 AM

Hi, Jaguarwoman,

Please send me the transaction ID# so that I can confirm payment and mark the order paid.

 

Hi, Peejay872,

If you've gone to Paypal and sent a payment, I need your transaction ID#.  If you have not, go directly to your Paypal account a send payment to payments@renderosity.com, and then send the transaction ID#, so that I can manually mark it paid.  Be sure to reference the order ID#.

Thank you!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

jaguarwoman ( ) posted Fri, 10 November 2006 at 10:17 AM

Transaction Id #ID #4T3494052B310061MID

For transaction #111123373

Please make link active.

 

Dana (Jaguarwoman)

 

Dana Sitarzewski
Jaguarwoman Designs
http://www.jaguarwoman.com

mendyh ( ) posted Fri, 10 November 2006 at 10:52 AM

Hi, Dana,

Your download is now available!

Thank you for shopping@ the Marketplace!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

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