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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Dec 23 7:38 pm)



Subject: FYI: P7 Installation Problems


Larry-L ( ) posted Mon, 18 December 2006 at 6:56 PM · edited Wed, 25 December 2024 at 11:27 PM

Just an FYI--got my hard copy today in the mail and went to install, which it did, but wouldn't open.  Every time I clicked to open, it would for a fraction of a second and shut down.  Went through uninstall and install a couple of times to no avail.   Called Customer support a couple of times--no answer.  I took a look at the installed file system and I couldn't find the P7 folder--strange, where did they install too?  There was no separate P7 folder!  So, I had to manually created one to install too and voila problem solved.  So, reading all these threads for the last week and the problems that have popped up, I thought it might help someone else who might run into this same problem.  I surmise the default install might have gone to the P6 folder and conflicted with that version.  Anyway, now it's time to play with my new virtual people. 

Happy Rendering!


AmbientShade ( ) posted Mon, 18 December 2006 at 7:13 PM

That's odd. I have the download version, and it installed just fine, to e-frontier's directory.

~E.D.



Victoria_Lee ( ) posted Mon, 18 December 2006 at 7:58 PM

And I have the box version and it installed to the appropriate folders without a hitch.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


Larry-L ( ) posted Mon, 18 December 2006 at 8:00 PM

You know it's curious!  It didn't create a "e-frontier" directory.  I have an upgrade version of P6 which is installed in the default "curious labs" folder that it created.  I wonder if that has something to do with it--hmmmm!


1DanK ( ) posted Tue, 19 December 2006 at 8:17 AM

Big sad day here, finally got the boxed version and the CD for Poser 7 will not read.  It spins and sits there.  The folder for the CD is empty so I suspect I have a bad CD.  Has anyone else had this problem?  


Victoria_Lee ( ) posted Tue, 19 December 2006 at 8:33 AM

Clean your DVD drive - had the same problem until I ran a cleaning disk.  Also, you are using a DVD drive, right?  You have to have that for the app to install.  The content cd is just a cd but the app disk is a DVD.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


1DanK ( ) posted Tue, 19 December 2006 at 8:46 AM

Thanks for suggestion, I cleaned the drive and checked to see what it was.  It is a Phillips CDRW/DVD SCB5265.  I wonder if it only reads a certain format of DVDs.  Since the drive indicator in the folder for Poser 7 shows it as a CD it may be that that is the problem.  The drive does read some DVDs but I really don't use it that much for DVDs.  I did send an email to E-frontier support.  I wonder how they will fix this.  Maybe I will have to download it.  Buying a new drive is not an option.  Oh well, more waiting while everyone else wows and woos.


Victoria_Lee ( ) posted Tue, 19 December 2006 at 9:06 AM

Another suggestion - update your drivers.  The Phillips site should have updated drivers for the drive.  I'm using a Toshiba but will be adding a Sony to the array this week.  I updated my drivers when I cleaned the disk.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.


kuroyume0161 ( ) posted Tue, 19 December 2006 at 10:50 AM

It might also require a firmware update of the drive - so keep your eyes open for something like this for your DVD drive while at Phillips' site - my old Sony DRU-500A had one of these to allow 4x DVD writes.

C makes it easy to shoot yourself in the foot. C++ makes it harder, but when you do, you blow your whole leg off.

 -- Bjarne Stroustrup

Contact Me | Kuroyume's DevelopmentZone


1DanK ( ) posted Tue, 19 December 2006 at 1:03 PM

It seems the drive I have in my laptop supports the wrong kind-of DVD format.  So I went out and bought myself a new external DVD/CD drive (HP 940e) that supposedly supports every darn DVD format.  And...it worked, read the Poser CD no problem.  So, I am finally seeing how Poser 7 measures up...so far so good.

Thanks to all for the suggestions.


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