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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Download issue with Order#: 111153598

rajib opened this issue on Jan 12, 2007 · 6 posts
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rajib ( ) posted Fri, 12 January 2007 at 1:49 PM · edited Wed, 08 January 2025 at 8:41 PM

Hi 😄,

Could you please reset the order #111153598. I am getting - "You have exceeded the maximum number of downloads allowed for this product." when I try to download it.

I just placed the order so I am wondering why I am getting that.

I did send the email regarding this and then while browsing this forum came across customers requesting for reset in this forum directly, hence I am posting my request here.

Thanking you in advance 😄.

Best regards,
Rajib

ClintH ( ) posted Fri, 12 January 2007 at 2:00 PM

Hi Rajib, Your downloads have been reset.

It appears that you might be using a download manager or download accelerator.
If so please disable these tools since our systems dont support them.

If you continue to have problems please let me know.
Thanks for shopping at Renderosity.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

mendyh ( ) posted Fri, 12 January 2007 at 2:01 PM

Hi, Rajib,

I have reset your download.

Please let me know if you need further assistance.

Thank you,

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

mendyh ( ) posted Fri, 12 January 2007 at 2:02 PM

Sorry, Clint!  We cross-posted!  
Please disregard.

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

rajib ( ) posted Fri, 12 January 2007 at 2:03 PM

Thanks Clint 😄 !

Ya, I did use an add-on downaload manager for firefox. Will stop using that.

Thanks once again 😄 !

Cheers,
Rajib

rajib ( ) posted Fri, 12 January 2007 at 2:04 PM

Hi Mendy 😄 ,

Thanks for your help too 😄 !

Cheers,
Rajib

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