Sun, Nov 10, 1:28 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem with store purchase

Cromwell1 opened this issue on May 15, 2001 · 5 posts
Back to Forum Print
Cromwell1 ( ) posted Tue, 15 May 2001 at 10:58 AM · edited Thu, 19 September 2024 at 10:45 PM

I have just sent a second email to you guys since I did not hear anything back on the first one. I am posting this here as well since hopefully someone will see this and I can get this resolved... I have a problem...I went to purchase wyrmmaster's Voluptious Vicki and when I purchased it, the browser messed up on me. I had to go back and resubmit since from all indications it didn't go through. I even checked my past purchases to make sure. After I resubmitted, it now has me purchasing it twice. I need to have the second order cancelled and my card credited. Thanks in advance.

vette ( ) posted Tue, 15 May 2001 at 11:43 AM

Yes, I received your email last night but could not respond. Still having email problems. I will credit your account both on Renderosity and your credit card for the duplicate purchase. Were you able to download the product? yvette

vette ( ) posted Tue, 15 May 2001 at 11:51 AM

Both areas have been credited. Let me know if you need anything else. yvette

Cromwell1 ( ) posted Tue, 15 May 2001 at 12:24 PM

Thanks...yeah, I was able to download it...even have my first pic posted of my work with her...=) Thanks again!

vette ( ) posted Tue, 15 May 2001 at 1:06 PM

You are more than welcome, enjoy :)

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.