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Subject: having trouble using a product..suggestions?

Melory opened this issue on Apr 21, 2007 · 6 posts
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Melory ( ) posted Sat, 21 April 2007 at 8:22 PM · edited Mon, 25 November 2024 at 8:27 PM

file_375499.jpg

Im getting an error message when I try to install a product.  Im sure its not the product itself thats causing the problem.

So far I have deleted and reinstalled 3 times (new downloads each time) and I'm still getting the same message...anybody have any ideas?

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pjz99 ( ) posted Sat, 21 April 2007 at 9:05 PM

What product?  Something you bought here?  It may be that there is some bad data in the file you're trying to load, or it may reference some hard coded path that cannot be located (e.g. if you installed on a different drive).  You probably ought to contact whoever put the item out for download, the person who designed that item.

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Acadia ( ) posted Sat, 21 April 2007 at 9:05 PM

Try unzipping it to a folder on your desktop and then moving it to your runtime.

Or try a different unzipping program to see if it makes a difference. I know sometimes I'll get an error with winzip, only to be able to unzip with winrar.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
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Victoria_Lee ( ) posted Sat, 21 April 2007 at 9:08 PM

Have you tried opening the .cr2 in a text editor to check the paths?  The last time I got this the paths were absolute and not relative.  I did a replace to make all the 's into :'s, saved the file and it worked fine,

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.

Melory ( ) posted Sat, 21 April 2007 at 11:15 PM

I figured it out....see how in the image it says !Pretty3ddress.cr2...when i installed it it went into !Pretty3dsubfoldersubfolderdress.cr2

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Victoria_Lee ( ) posted Sat, 21 April 2007 at 11:29 PM

Had a feeling it might be in the path.  Glad you got it worked out,

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.

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