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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 4:03 pm)

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Subject: Store Trouble

Billy opened this issue on May 16, 2001 · 14 posts
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Billy ( ) posted Wed, 16 May 2001 at 11:42 AM · edited Sun, 26 January 2025 at 12:25 PM

I'm getting this message when i try to order: CC Processing Failure! AVS Failed: RC=D, Problem connecting to the AVS server, please try again. Checked my funds and for once, i'm in the green :)

rcook ( ) posted Wed, 16 May 2001 at 12:47 PM

That sounds like a problem happened when our server tried to talk to the credit card verification servers. No, it had nothing to do with your card. Try the purchase again and please let us know if it continues to happen.

Billy ( ) posted Wed, 16 May 2001 at 2:06 PM

Tried again a few times with no luck.

rjghise ( ) posted Wed, 16 May 2001 at 2:13 PM

I'm having the same problem. I've tried loads of times.

rcook ( ) posted Wed, 16 May 2001 at 2:25 PM

Well, I'm not real sure what the problem is. We've had many purchases today, some as recent as 20 mintues ago. If you get a different error message than that already posted, please let us know.

Billy ( ) posted Wed, 16 May 2001 at 6:56 PM

Looks like its fixed, thanks for your help Russell :)

rjghise ( ) posted Thu, 17 May 2001 at 1:14 AM

I'm still having the same problem and I've tried from two different computers.

rcook ( ) posted Thu, 17 May 2001 at 7:46 AM

What's the error message you're seeing?

JeniferC ( ) posted Thu, 17 May 2001 at 10:12 AM

I've called the company we clear through and it's the AVS server (it verifies Address) on the processor's end. They said they had some trouble, but should be ok now. Jen

 

rjghise ( ) posted Thu, 17 May 2001 at 10:57 AM

I'm afraid I'm still getting: CC Processing Failure! AVS Failed: RC=D, Problem connecting to the AVS server, please try again. I just got that message about 2 minutes ago.

Billy ( ) posted Sat, 19 May 2001 at 8:08 AM

Looks like i spoke too soon, CC Processing Failure again grrrrrrrrrr Same message as above.

rjghise ( ) posted Sat, 19 May 2001 at 12:29 PM

Careful it isn't charging it to your account anyway - that is what seems to have happened to me.

callumelliot ( ) posted Mon, 21 May 2001 at 8:28 AM

seems to still be happening - what happens if the money is being charged to the card - I have tried about 7 or 8 times now!! :(

rcook ( ) posted Mon, 21 May 2001 at 12:29 PM

We found out today that Visa/MasterCard have added some new AVS codes for international AVS. The code "D" is now accepted by our system.

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