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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 08 12:49 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: The end is near!! Use your $5.00 Reward Code before it expires!


ClintH ( ) posted Thu, 26 July 2007 at 10:33 AM · edited Fri, 08 November 2024 at 3:50 PM

The End is near!!

Make sure that you use your $5.00 Reward Code before it expires on 7/31/2007 at 11:59pm (Central Standard Time).

View this front page article for all of the exciting details!!
http://www.renderosity.com/news.php?viewStory=13688

The entire staff at Renderosity would like to thank each and every one of you for making Renderosity what it is today!

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



DeathTwister ( ) posted Fri, 27 July 2007 at 3:27 PM

Attached Link: ATOMIX Productions

Well no one said when it would expire, and I tried to use it this morning buying some Civil War vessels and I did not get my discount like I thought I was supposed to, which was a bummer, I did not have the money earlier, and since I am a senior and disabled, it really bumbed me out as I was looking forward to another meal, which is what 5 dollers gets me these days, any chance of getting my 5 bucks off on the ships I just bought this morning? Contact me at maylock@theatomizer.com

DeathTwister


ClintH ( ) posted Fri, 27 July 2007 at 3:46 PM

Hi DeathTwister, I'm taking care of this for you.

I'll send an E-Mail to the address listed when I'm done.
Thanks for shopping at Renderosity.

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



DeathTwister ( ) posted Fri, 27 July 2007 at 5:14 PM

Attached Link: ATOMIX Productions

Thanks my friend, I got your email and am a happy camper now, WTG Renderosity /winks


ClintH ( ) posted Fri, 27 July 2007 at 5:23 PM

You're very welcome.

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



DeathTwister ( ) posted Fri, 27 July 2007 at 6:58 PM

Smiles.......


FranOnTheEdge ( ) posted Sun, 29 July 2007 at 6:10 PM

This being the first time I've ever bought anything at Rendo,
(very poor so I usually try to make my own), and I was just wondering, is there some sort if time limit on accessing your purchases?  Or can you go back and re-download at any time?

(I'm thinking of catastrophes here, like theft of computer or melt down of computer etc etc)

And if you don't remember where you put the email with the link in it, where can you find your purchases?

Measure your mind's height
by the shade it casts.

Robert Browning (Paracelsus)

Fran's Freestuff

http://franontheedge.blogspot.com/

http://www.FranOnTheEdge.com


ClintH ( ) posted Sun, 29 July 2007 at 8:13 PM

Hi Fran, Our Product Availability policy is as follows:

Product availability : Once a product has been purchased and downloaded the customer has accepted the merchandise.
Renderosity will try to make the product available for future downloads if needed but we can not guarantee the product will be available. We suggest that you archive your purchases after downloading them.

Located here: http://www.renderosity.com/news.php?viewStory=13100

To access your past purchases select the Members drop down on the top navigation bar and then select My Account.

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



whichypoo ( ) posted Mon, 30 July 2007 at 10:58 AM

I tried to use the 5.00 code  .. on the cart it showed that the total was 11.40 .. but when I completed the check out it shows that I paid 16.40! .. So where do I go to get the 5.00 off My card? 

Whichypoo


ClintH ( ) posted Mon, 30 July 2007 at 12:19 PM

Hi Whichypoo, I checked your order and your credit card was cahrged $11.40.

Thanks for shopping at Renderosity.

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



whichypoo ( ) posted Mon, 30 July 2007 at 12:48 PM

Thank You I finally saw that on my download page ...and I will alway's look there now. but on my order confirmation that was sent to my e-mail .. It did not have the discount on it.. so I asumed that it was 16.40.. It would be nice to show the discounts in the e-mail confirmations so crazy whichypoos like me dont get all confuzzaled LOL 

Thank You for the fast answer!!

Whichypoo


ClintH ( ) posted Mon, 30 July 2007 at 1:10 PM

I'm glad everything looks Ok.

We will be updating the way the order conformation is formated to help avoid confusion in the future.

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



fiontar ( ) posted Tue, 31 July 2007 at 11:50 PM

Mine expired at 23:23 Jul 31, rather than 23:59, so I missed out on it.

I'm wondering how many other procrastinators were effected by this bug?


mtone ( ) posted Tue, 31 July 2007 at 11:56 PM

Mine also expired at 23:23. I was gonna used it at 23:40 but I got an error that it already expired.

Can the staff provide us (those who haven't used the gift certificate) with a new gift certificate to compensate for this issue?


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