Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 12:51 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Attached Link: ATOMIX Productions
Well no one said when it would expire, and I tried to use it this morning buying some Civil War vessels and I did not get my discount like I thought I was supposed to, which was a bummer, I did not have the money earlier, and since I am a senior and disabled, it really bumbed me out as I was looking forward to another meal, which is what 5 dollers gets me these days, any chance of getting my 5 bucks off on the ships I just bought this morning? Contact me at maylock@theatomizer.comDeathTwister
Hi DeathTwister, I'm taking care of this for you.
I'll send an E-Mail to the address listed when I'm done.
Thanks for shopping at Renderosity.
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
Attached Link: ATOMIX Productions
Thanks my friend, I got your email and am a happy camper now, WTG Renderosity /winksThis being the first time I've ever bought anything at Rendo,
(very poor so I usually try to make my own), and I was just wondering, is there some sort if time limit on accessing your purchases? Or can you go back and re-download at any time?
(I'm thinking of catastrophes here, like theft of computer or melt down of computer etc etc)
And if you don't remember where you put the email with the link in it, where can you find your purchases?
Measure
your mind's height
by the shade it casts.
Robert Browning (Paracelsus)
http://franontheedge.blogspot.com/
Hi Fran, Our Product Availability policy is as follows:
Product availability : Once a product has been purchased and downloaded the customer has accepted the merchandise.
Renderosity will try to make the product available for future downloads if needed but we can not guarantee the product will be available. We suggest that you archive your purchases after downloading them.
Located here: http://www.renderosity.com/news.php?viewStory=13100
To access your past purchases select the Members drop down on the top navigation bar and then select My Account.
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
Thank You I finally saw that on my download page ...and I will alway's look there now. but on my order confirmation that was sent to my e-mail .. It did not have the discount on it.. so I asumed that it was 16.40.. It would be nice to show the discounts in the e-mail confirmations so crazy whichypoos like me dont get all confuzzaled LOL
Thank You for the fast answer!!
Whichypoo
I'm glad everything looks Ok.
We will be updating the way the order conformation is formated to help avoid confusion in the future.
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
The End is near!!
Make sure that you use your $5.00 Reward Code before it expires on 7/31/2007 at 11:59pm (Central Standard Time).
View this front page article for all of the exciting details!!
http://www.renderosity.com/news.php?viewStory=13688
The entire staff at Renderosity would like to thank each and every one of you for making Renderosity what it is today!
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))