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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Dear Gina, PayPal Payment

pattyh1970 opened this issue on Aug 28, 2007 · 9 posts
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pattyh1970 ( ) posted Tue, 28 August 2007 at 5:37 AM · edited Fri, 22 November 2024 at 10:37 AM

Dear Gina

on the 24 of August I placed an order and payed via PayPal.
But I payed to much on PayPal. About 50 cent more, than the Bill was.
It seems, my Payment via PayPal cannot be verified of this fact. 

So what can I do, that the money goes to You directly so I can download my stuff I bought without canceling the order...

I always could pay directly and download the stuff after a few minutes. I do not know where the mistake is this time, may You can help? It is bad to wait a lots of Days. :-)))

My staus ist unpaid unshipped

so let me know how my money, that is now in my payPAl account awaiting comes to You

GinaH ( ) posted Tue, 28 August 2007 at 8:53 AM

Hello,

 

Your payment was sent as an "electronic funds transfer" which is still in a pending status and may take several days to complete.

 

As soon as the Electronic Funds Transfer is completed, your order will be marked as paid and your downloads will then be available.

 
If you have any further questions, please let me know.

 

Thanks

 

Gina Harris
MarketPlace Admin

pattyh1970 ( ) posted Tue, 28 August 2007 at 4:35 PM

oohh my Goodness  I am to stupid

what is an electronic funds transfer?

The money I sendet out for this transaction came back to my Paypal account and is still there awaiting. 

I payed about 50 cents more than I used too, cause I had the wrong letters in mind, when I made my onlinebanking.

But the Ordernumber was excact

pattyh1970 ( ) posted Tue, 28 August 2007 at 4:37 PM

another question

will it now ever bee an electronic funds transfer I I buy from ReRo  

or will it been payed directly like the whole time before. I always could pay and download directly. Did You change something with new ReRo?

pattyh1970 ( ) posted Wed, 29 August 2007 at 4:13 AM

 Gina I sended now again via paypal the correct payment price with the transaction details from PayPal and ReRo. 

Sorry that I have putted some  few cents to much in the first time. I didnt wanted to make Your Paymentservice crazy. 

But if you change from Euro to Dollar you sometime charge wrong

sorry for the inconvinience

pattyh1970 ( ) posted Wed, 29 August 2007 at 4:14 AM

I mean not You charge wrong ;-)) me I was wrong translating euro into dollar...

ClintH ( ) posted Wed, 29 August 2007 at 1:12 PM

Hi Patty, Sorry for the delay.

Your order has been marked paid and is ready for downloading.
Thank you for shopping at Renderosity.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

pattyh1970 ( ) posted Wed, 29 August 2007 at 1:22 PM

Dear Clint Thank You sooooo much

hugs and kisses!

ClintH ( ) posted Wed, 29 August 2007 at 2:19 PM

You're very welcome.  :)

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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