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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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Subject: OOPS I ordered something I already had purchased

mglant opened this issue on Sep 07, 2007 · 4 posts
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mglant ( ) posted Fri, 07 September 2007 at 6:24 PM · edited Fri, 20 September 2024 at 3:59 AM

Dear Staff
I had just ordered this moments ago and realized I had gotten the Miki2 Babette at CP Paradise on August 1. Below are both invoices.  Any chance I can get a refund or apply amount to another product.

Thanks
Mick Glant

-------- Renderosity order---------------

Order#: 111270930
Date: 2007-09-07
Status: Paid,Unshipped

--------- CP Order on August 1--------------

Order: #1348470

Date: 08-01-2007 19:22:53
 

JeniferC ( ) posted Sat, 08 September 2007 at 12:36 PM

I have verified the duplicate purchases and issued an InStore credit to your account for that item.  You will see your account credit the next time you check-out.

Thanks!

 

Raindroptheelf ( ) posted Sat, 08 September 2007 at 1:29 PM

Hi , just read this one and wondered if you could delete the personal infomation about him out as it shows his telephone number and home address.
Sorry , do not mean to jump in like this but it is quite a risk.
Raindrop


JeniferC ( ) posted Sat, 08 September 2007 at 5:00 PM

Sorry I had overlooked that.  But, I agree, and I have removed it.  Thanks for checking that and making sure we removed it.

Thanks!  : )
Jenifer

 

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