Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 27 1:22 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi,
As per our Refund Policy, you need to contact the vendor for support before a refund is considered.
You can use the contact link beside the vendors name on the product page to send the vendor a site mail here at Renderosity.
Please allow them 24-72 hours to respond.
Thank you for shopping at the MarketPlace.
Debbie M.
the conqueror, there is no reason you can't use these material files in Poser.
Just enter the material room and you will see the thumbnails for the MAT poses in the library. It's just a one-click application, the same as a MAT pose that's stored in the Pose library :-)
"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan
Shire
Yes, Yes....
Karen you are right....Sorry...when you are a newbie you panic....
I went to the Material room...Yes, it works....and I found lot of stuf over there.
Sorry again......
And I'm happy to be a member of this site...Everybody is nice and trying to help...
Thanks to lkiilerich to the fast response, thanks to Debbie, and to you Karen...
Happy new year...I wish Health, Happiness, Luck for all Renderosity Staff and all Members...
No problem, glad to hear it's working!
Remember to check out the Poser forum, we are very newbie friendly over there ;-)
"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan
Shire
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Just an hour ago I bought LK-Uzari V4....
I can just find one file on POSE directory and the MAT files was not there....
Than I went to the item at the Market place and I realize that there is an explanation:
**IMPORTANT NOTE:
**ALL THE TEXTURE MATS SHALL APPLIES IN THE MATERIAL ROOM FROM THE MATERIAL LIBRARY!!!!
I'm a newbie in POSER and It's not possible for me to use this product...
I would like to be reimbursed and buy another product...
Can you help me please....