Tue, Jan 28, 8:02 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 27 1:22 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: LK-Uzari V4.....


theconqueror ( ) posted Fri, 11 January 2008 at 7:14 PM · edited Tue, 28 January 2025 at 8:02 AM

Just an hour ago I bought LK-Uzari V4....
I can just find one file on POSE directory and the MAT files  was not there....
Than I went to the item at the Market place and I realize that there is an explanation:

**IMPORTANT NOTE:
**ALL THE TEXTURE MATS SHALL APPLIES IN THE MATERIAL ROOM FROM THE MATERIAL LIBRARY!!!!

I'm a newbie in POSER and It's not possible for me to use this product...
I would like to be reimbursed and buy another product...

Can you help me please....


theconqueror ( ) posted Fri, 11 January 2008 at 7:46 PM

I forgot to write:

Order#: 111340796
Date: 2008-01-11


Debbie M. ( ) posted Fri, 11 January 2008 at 8:01 PM

Hi,

As per our Refund Policy, you need to contact the vendor for support before a refund is considered.  

You can use the contact link beside the vendors name on the product page to send the vendor a site mail here at Renderosity.

Please allow them 24-72 hours to respond.

Thank you for shopping at the MarketPlace.

Debbie M.


KarenJ ( ) posted Sat, 12 January 2008 at 5:16 AM

the conqueror, there is no reason you can't use these material files in Poser.

Just enter the material room and you will see the thumbnails for the MAT poses in the library. It's just a one-click application, the same as a MAT pose that's stored in the Pose library :-)


"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire


theconqueror ( ) posted Sat, 12 January 2008 at 6:49 PM

Yes, Yes....

Karen you are right....Sorry...when you are a newbie you panic....

I went to the Material room...Yes, it works....and I found lot of stuf over there.

Sorry again......

And I'm happy to be a member of this site...Everybody is nice and trying to help...

Thanks to lkiilerich to the fast response, thanks to Debbie, and to you Karen...

Happy new year...I wish Health, Happiness, Luck for all Renderosity  Staff and all Members...


KarenJ ( ) posted Sun, 13 January 2008 at 6:31 AM

No problem, glad to hear it's working!

Remember to check out the Poser forum, we are very newbie friendly over there ;-)


"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.