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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 18 9:40 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Dying downloads

AlleyKatArt opened this issue on Jan 14, 2008 · 4 posts
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AlleyKatArt ( ) posted Mon, 14 January 2008 at 8:33 AM · edited Wed, 18 December 2024 at 10:38 AM

I'm just wondering if there's a reason for the time out errors I'm getting on my downloads, lately? I know I'm on dialup, but the order I just paid for a bit ago kept timing out the second download about 40% through...

Kreations By Khrys

GinaH ( ) posted Mon, 14 January 2008 at 11:19 AM

Hello 

Your not using a download manager/accelerator are you?  If so, please disable it as they do not work with our system. 

Thanks

Gina Harris
MarketPlace Admin

AlleyKatArt ( ) posted Mon, 14 January 2008 at 8:50 PM

I'm using the build in software on Firefox, not any sort of accelerator/manager. The site's just timing out my downloads.

Kreations By Khrys

GinaH ( ) posted Tue, 15 January 2008 at 1:35 PM

Hello, 

I've reset your downloads.

Gina Harris
MarketPlace Admin

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