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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)
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Hi aremis2000, I just downloaded the file and installed it on my Mac and everything works fine.
Can you email me at DebbieM@renderosity.com with the details of exactly how you installed the product, etc... and I'll see if I can figure out why you're having problems. Also, if you could let me know what OS and version of Poser you're using, that would be great.
Thanks!
Debbie M.
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I just purchased the Billy T V4 Cut-off Jeans, for use on a Macintosh, along with other products, including Billy-T products.
I downloaded all the product zip files. Unzipped them all.
They all worked fine, except the Cut-Off Jeans Zip.
It unzips fine. I see the hiearchy of the files
License.txt
readme.txt
Runtime
When I click on the Runtime folder to show the contents, it shows as 0K in the folder, and nothing inside it. When I double click to try and open it in a seperate window, it says I do not have permission for this.
So I bring up the folder properties, and it shows as NO ACCESS for ownership/Permissions.
I switch it to full Read and Write access. Now I can see INSIDE the folder, but it still contains no data inside, no files or anything.
I checked the zip file, permissions are fine on that one.
Whatever was done, Billy T screwed up on the making of this ZIP file for macintosh users.
I would like to receive a new one immediately, or have the full price refunded immediately.
Thank you.