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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi there,
The normal time for the Review Queue area is up to 10 business days. The review queue is not handled on Saturday or Sunday.
Once the item passes to pending and is picked up by a tester, it usually is released within 24 hrs if there are no problems found. If there are problems found, you will be notified by the tester.
If you have more questions you can send an email to vendors@renderosity.com and can usually get a quicker answer that way. ;)
Thanks!
~Jani
Renderosity Community/MP Admin
~Jani
Renderosity Community Admin
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Not sure if this is the correct forum but here goes anyway lol....... I just submitted my first product for sale at RMP yesterday. I was curious as to how long it takes for testing and the approval/denial process to happen?
"I try to save one life a day, its usually my own."
John Crichton