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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Order#: 111442353

Itazura opened this issue on Aug 07, 2008 · 5 posts
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Itazura ( ) posted Thu, 07 August 2008 at 3:23 AM · edited Thu, 14 November 2024 at 6:47 PM

Can you please cancel this order? Something went wrong while paying via Paypal.

Thank you

Ita

Itazura ( ) posted Thu, 07 August 2008 at 3:36 AM

And the order# 111442357 too :(

Seems that Paypal is bugging :(

My husband wants to try by his side but if it doesn't work, it will be the third order to cancel and I'm afraid to bother you :)

Ita

KristiS ( ) posted Thu, 07 August 2008 at 8:58 AM

It is no bother at all. That is what we are here for, to assist you when needed : )

I have cancelled both orders as you requested.

Please let us know if you need further assistance.

Thank you and have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Itazura ( ) posted Thu, 07 August 2008 at 1:53 PM · edited Thu, 07 August 2008 at 1:54 PM

Thank you Kristie :)

My husband tried and had the same problem : Paypal asks us to update a credit card that we don't use anymore and refuses to use our other (and valid :p ) credit card.

So we wrote to them and hope they can solve this problem soon.

Btw our last try was order# 111442495, so you can delete it.
Thank you again for your patience.

Ita

KristiS ( ) posted Thu, 07 August 2008 at 2:22 PM

I have deleted that order as you requested.

I hope Paypal can resolve the problems you are having soon : )

Please don't hesitate if you need anything further.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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