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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Payment for Order #111454574

novelist999 opened this issue on Sep 04, 2008 · 5 posts
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novelist999 ( ) posted Thu, 04 September 2008 at 3:25 AM · edited Fri, 20 September 2024 at 6:31 AM

Hi. I'm having trouble with Paypal tonight, and it didn't complete my payment the first time, so I sent a payment to store@renderosity.com.  It's for Order #111454574.

Thanks,
Bobette Bryan

KristiS ( ) posted Thu, 04 September 2008 at 9:28 AM · edited Thu, 04 September 2008 at 9:29 AM

I am very sorry, paypal seems to be down right now and as soon as it is back up I will see what's going on and get it resolved.

 

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

novelist999 ( ) posted Thu, 04 September 2008 at 1:32 PM

I received your email, stating that I was able to access my downloads. I've not accessed my downloads. It's still showing as "Unpaid" in my account.

Order # Amount Order Date Status 111456790 $21.37 09/04/2008 Unpaid,No Shipping

Thanks,
Bobette

KristiS ( ) posted Thu, 04 September 2008 at 2:01 PM

The order number I looked up was the order number you provided in your earlier post.

I will look up the order # you just provided me with and see if I can get this resolved for you.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Thu, 04 September 2008 at 2:39 PM

This is being handled through email


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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