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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 2:04 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: WTFexceeded downloads and never downloaded it?


LSS ( ) posted Thu, 18 September 2008 at 1:34 AM · edited Wed, 27 November 2024 at 10:38 PM

I just recieved the pack "Bambi" as a gift from a friend I haven't even downloaded it yet and it's telling me I've exceeded max downloads for the product?!?!?!?!?


KristiS ( ) posted Thu, 18 September 2008 at 10:21 AM

Sorry, they just joined so they had to go through the verification process.

 

I have verified there account and activated the download.

You will find you are able to download your product now.

Thank you and have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


LSS ( ) posted Thu, 18 September 2008 at 4:47 PM

wow.... shouldn't add a gift to a person's account until it's active... it's frustrating >.<


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