Wed, Nov 27, 6:40 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Question Please


midage32065 ( ) posted Fri, 17 April 2009 at 7:27 PM · edited Sun, 10 November 2024 at 1:46 PM

Is it possible to have my account purchases reset BUT not totally reset: Meaning from the beginning of 2005 and forward as anything before is out dated and almost antique...I am updating to a new machine and am beginning a new backup system and would ask if possible to be able to download my purchases from 2005 forward...Thank you, oh not brown nosing but I have some in my cart I want to finalize after I have completed this backup so I dont have to sort  backward....Thank you again....

Geeze I must be getting old and grey as I didnt realize I have been here since 2002


KristiS ( ) posted Fri, 17 April 2009 at 8:53 PM

Hello,

I have reset your downloads for you as you requested.

Please let us know if you need further assistance.

Thank  you and have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


midage32065 ( ) posted Fri, 17 April 2009 at 10:21 PM

Thank you for the request and the help..have a good one...


KristiS ( ) posted Sat, 18 April 2009 at 1:00 PM

You are very welcome : )

I hope you have  a great weekend : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.