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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order ID: 111584388 Corrupt File


FantastArt ( ) posted Thu, 21 May 2009 at 3:24 AM · edited Mon, 25 November 2024 at 1:38 PM

 Hello,
It seems I have corrupt files for my last purchase (order id: 111584388). I downloaded 3 times now and I can not unzip the obj files.
Nicola


KristiS ( ) posted Thu, 21 May 2009 at 9:07 AM

Hello,

I have reset your download so you can try again.

Please be sure to disable any download accelerator/manager you may have running as they do not work with our system.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


FantastArt ( ) posted Thu, 21 May 2009 at 11:39 AM

Everything works fine now.  Thank you for your fast reply !


KristiS ( ) posted Thu, 21 May 2009 at 12:40 PM

That's great news!!

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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