Thu, Nov 28, 7:30 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No file download in order

Spit opened this issue on Jul 11, 2009 · 9 posts
Back to Forum Print
Spit ( ) posted Sat, 11 July 2009 at 9:59 AM · edited Thu, 28 November 2024 at 6:24 PM

in order 111607025 there is no file to download. I purchased the Fun with Bong item which is new. Perhaps the file does not exist? or the name is wrong?

Halp

Thanks.

KristiS ( ) posted Sat, 11 July 2009 at 1:26 PM

Hello,

I have responded to the email you sent to store@renderosity.com

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Sat, 11 July 2009 at 4:39 PM

Huh?

My email says there is a response to my message here.

the response here is there is an email response?

Are we going around in circles?

I actually have not sent any email to store@renderosity.com unless the message I posted here automatically generates one?

Did you perhaps respond to someone else?

KristiS ( ) posted Sat, 11 July 2009 at 8:39 PM

I am checking into this but since it is the weekend, it may be not until Monday that I hear something.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Sun, 12 July 2009 at 7:24 PM

Hello,

I have sent you a site mail.

Can you please read it and respond back to me when you get a chance?

Thank you so much!

Hope you are having a wonderful weekend!
Kristi
Renderosity  Admin


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Mon, 13 July 2009 at 8:30 AM

Mail received and responded to.

Thanks

KristiS ( ) posted Mon, 13 July 2009 at 9:35 AM

Thank you very much for getting back to me : )

Have a wonderful week!
 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Mon, 13 July 2009 at 11:18 AM

You too!

KristiS ( ) posted Mon, 13 July 2009 at 11:31 AM

Thanks!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.