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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: No file download in order

Spit opened this issue on Jul 11, 2009 · 9 posts
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Spit ( ) posted Sat, 11 July 2009 at 9:59 AM · edited Fri, 22 November 2024 at 6:29 AM

in order 111607025 there is no file to download. I purchased the Fun with Bong item which is new. Perhaps the file does not exist? or the name is wrong?

Halp

Thanks.

KristiS ( ) posted Sat, 11 July 2009 at 1:26 PM

Hello,

I have responded to the email you sent to store@renderosity.com

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Sat, 11 July 2009 at 4:39 PM

Huh?

My email says there is a response to my message here.

the response here is there is an email response?

Are we going around in circles?

I actually have not sent any email to store@renderosity.com unless the message I posted here automatically generates one?

Did you perhaps respond to someone else?

KristiS ( ) posted Sat, 11 July 2009 at 8:39 PM

I am checking into this but since it is the weekend, it may be not until Monday that I hear something.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Sun, 12 July 2009 at 7:24 PM

Hello,

I have sent you a site mail.

Can you please read it and respond back to me when you get a chance?

Thank you so much!

Hope you are having a wonderful weekend!
Kristi
Renderosity  Admin


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Mon, 13 July 2009 at 8:30 AM

Mail received and responded to.

Thanks

KristiS ( ) posted Mon, 13 July 2009 at 9:35 AM

Thank you very much for getting back to me : )

Have a wonderful week!
 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Spit ( ) posted Mon, 13 July 2009 at 11:18 AM

You too!

KristiS ( ) posted Mon, 13 July 2009 at 11:31 AM

Thanks!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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