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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 07 1:50 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #111608253

MtnMist opened this issue on Jul 14, 2009 · 3 posts
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MtnMist ( ) posted Tue, 14 July 2009 at 10:43 AM · edited Fri, 08 November 2024 at 1:10 AM

PayPal and my bank show this as a completed and paid transaction.  Renderosity says unpaid and download pending.  Since this is not my first order  (it's not even my first or second order this week) I don't understand the glitch.  Can you please expedite?  Thanks in advance.

Linda

MtnMist ( ) posted Tue, 14 July 2009 at 11:05 AM

Just a note to say thank you for such speedy assistance.

Linda

KristiS ( ) posted Tue, 14 July 2009 at 11:33 AM

You are very welcome : )

Thank you for your patience and understanding :) 


Kristi

Community Relations Specialist

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