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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
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PayPal and my bank show this as a completed and paid transaction. Renderosity says unpaid and download pending. Since this is not my first order (it's not even my first or second order this week) I don't understand the glitch. Can you please expedite? Thanks in advance.
Linda