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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Order#: 111622684

BobDeegan opened this issue on Aug 15, 2009 · 4 posts
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BobDeegan ( ) posted Sat, 15 August 2009 at 4:39 AM · edited Thu, 26 December 2024 at 11:24 AM

I've tried several times to downlad without success and now I get a message that tells me "You have exceeded the maximum number of downloads allowed for this product."

Could you help me with a reset?

Thanks!

KristiS ( ) posted Sat, 15 August 2009 at 1:29 PM

Hello,

I have reset your downloads for you as you requested.

Please be sure to disable any download acelerator/manager you may have running as they do not work with our system.

Thank you and have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

BobDeegan ( ) posted Sat, 15 August 2009 at 1:42 PM

Thank you!

KristiS ( ) posted Sat, 15 August 2009 at 9:45 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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