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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hello,
I have reset your downloads for you so you can try again.
Please be sure to disable any download accelerator/manager you may have
running as they do not work with our system.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
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Hello :)
I try to download a older pucharse. No.111013676 and get this:
"You have exceeded the maximum number of downloads allowed for this product."
please reset this download
Thanks
Angela