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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 30 9:13 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Reset please


DarkAngelGrafics ( ) posted Thu, 19 November 2009 at 4:38 AM · edited Tue, 03 September 2024 at 1:10 AM
Online Now!

Hello :)
I try to download a older pucharse. No.111013676  and get this:

"You have exceeded the maximum number of downloads allowed for this product."

please reset this download

Thanks
Angela


KristiS ( ) posted Thu, 19 November 2009 at 9:47 AM

Hello,

I have reset your downloads for you so you can try again.

Please be sure to disable any download accelerator/manager you may have
running as they do not work with our system.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


DarkAngelGrafics ( ) posted Thu, 19 November 2009 at 10:12 AM
Online Now!

many thanks Kristi :)


KristiS ( ) posted Thu, 19 November 2009 at 10:21 AM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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