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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Problem downloading

shadownet opened this issue on Dec 29, 2009 · 4 posts
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shadownet ( ) posted Tue, 29 December 2009 at 2:20 PM · edited Thu, 21 November 2024 at 2:05 PM

Hi,

Have been having problems with my hi speed and was unable to download an item purchased due to too many attempts.   I have two providers and switched to the other so should be able to download now, just need the file reset.   (Joys of living in a rural area where they still have to pump in daylight!)

order # 111694084

12/29/2009UltimateFIRE_PrimalFLAMES

Thanks

Rob

         

KristiS ( ) posted Tue, 29 December 2009 at 2:44 PM

Hello,

I have reset your order for you so you can try again.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

shadownet ( ) posted Tue, 29 December 2009 at 2:49 PM

That did the trick!  Thanks so much!

Have a great day! :O)

KristiS ( ) posted Tue, 29 December 2009 at 3:41 PM

You are very welcome : )

Thank you and I hope you have great day as well!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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