Hi all
I had a copy of Vue 7 PLE on my computer.  I uninstalled it and put Vue 8 Pioneer on my machine (its a free educational version) to try it out. Played around with it for a while and everything looked good.
Then I forked out cash Vue 8 Frontier (the base pack) with a view to expanding over time, and I started by redoing what I'd done in the first version. However every time I try to load an ecosystem material (create procedural terrain > click load material > Material Layers > Ecosystem Layers )(which worked fine in Pioneer) I get the message

This version of Vue can only read content that is locked to your license. Non-locked content will be replaced with dummy objects.
If you wish to import non-locked content, please consider getting the 3dImport module.

Note: I'm not trying to import anything, I'm using the stuff that was loaded by default with Vue.
I searched for the 3Dimport module they mentioned but to no avail.
A bit pissed off by this I went back to Pioneer (which, remember, had performed the operation perfectly before (and for free)) only to find that that too was now giving me the same message.
So I uninstalled everything and started again with the previously happy Pioneer only to get the same results.
Right now I feel like I've been the victim of a bait and switch scam and I'm out $100.
I'm hoping I'm wrong though and  that it is just my stupid noobness that has made this happen.
Can anyone help me?
Thanks

I only had the PLE installed briefly, but it seems like I remember that it stated somewhere that you wouldn't be able to use the files outside of the PLE.

I know. That's why I uninstalled the PLE completely and started again from scratch

Don't you need to get the ecosystem module if you want to use ecosystems in Vue 8 Frontier and as a matter of fact in any Vue 8 version below Vue 8 studio?
I got Vue esprit 6 and back then I had to buy the ecosystem module to be able to use ecosystems.

Well it worked fine in Pioneer right up until the moment I installed Frontier.
I'm miffed because I could have quite easily gone on using the free version, but I thought I'd make an initial purchase since that's what keeps the software coming.
Whoever heard of getting less from a paid version of software?

Well, I haven't tried Vue 8, not even the pioneer version. On the comparative charts on the e-on website it seems as if ecosystems are not included in pioneer, theme packs, frontier and esprit. But Like I said I have not tried it so I don't know for sure. Hopefully someone who has tried it can help out here.  

Are you trying to load a material that is to be bought at Cornucopia3d.com? Those items show the cornucopia logo on their preview. They rae for sale at Corn, they are not on your computer.

btw, you could also try to contact customer support if you can't find the solution.

Quote - Are you trying to load a material that is to be bought at Cornucopia3d.com? Those items show the cornucopia logo on their preview. They rae for sale at Corn, they are not on your computer.

No - I'm trying to load stuff that is on my computer, doesn't have the little cornucopia symbol on it and is part of the install. Stuff that was working fine before I installed the paid version.

Quote - btw, you could also try to contact customer support if you can't find the solution.

Have you seen their customer support pages?  they have a contact option for if you are unable to install the software then they have some paper trails for other stuff that either lead back to their store or to a link to Cornucopia's forums.
It's a dead end basically.

there's a "contact a technician" link on the e-on customer support pages if you open a ticket.  I know it works - I've  used it quite a few times

Thanks FrankT
I'll give it a whirl.

Dunno what happens here. What you could try is uninstall everything, then delete any e-on folder in AppData (hidden folder), then delete any vue.reg file in your Windows directory.
Then reinstall Frontier.
This is for Windows only, if you're on a Mac, bet you'll know where to find these folders and files.
Then if it still doesn't work, then it must be a bug that needs to be reported with the Contact a technician button at e-on's.

I usually delete the windows folders that start with "e-onsoftware" from my documents, program files, start menu, and application data directories.  I rarely have to go into the registry after un-installing a Vue program.