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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 21 8:34 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
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Hello,
You will need to contact the vendor directly for
product support.
To contact the vendor please click the "contact" link next
to the vendor'sname on the product page, or use the site
mail system.
Site mail requires only the vendor's username.
Please allow 3 business days for a response.
If you have not heard from the vendor in that time frame ,
please let us know so we can contact them on your behalf.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
I have all I get is tweeks to the product..IT FREEZES my computer so I cannot tweek. and the vendor said to ask you guys for a refund....
Mmmhhh I'm very sorry, I'm afraid I can't help you. If you really can't use it I can ask a refund for you at Renderosity ...
-----Original Message-----
From: gabrielle_bri
Sent: 2010-07-01 13:48:36
Subject: RE: Grizzly Bear
:( All it does is freeze Poser solid.... I tried to even just render and it comes up with not enough Memory for textures I have over 2 gig of memory on my system:(
Bri
-----Original Message-----
From: papillon68
Sent: 2010-07-01 13:38:49
Subject: RE: Grizzly Bear
Hello Gabrielle, I don't know your computer specs but probably the video card has a hard time to move all that geometry around. One thing (actually two) that you can try are:
1) make the fur not visible, then pose the grizzly, and later, before rendering, make the fur visible again
2) or you could enable the Display Tracking as Fast: that way, when you pose or move the model, it shows wireframe cubes to have a fast display, and when you release the mouse it restore the full display model.
Let me know if that works
Alessandro
-----Original Message-----
From: gabrielle_bri
Sent: 2010-07-01 13:08:04
Subject: Grizzly Bear
Hi, I bought your grizzly this morning and all it does is freeze my system , its VERY hard to move around and seems to be a memory hog? I have plenty of memeory am I doing something wrong? I am using Poser 7..
Many thanks Bri
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I have tried to use this Item all morning and I am VERY frustrated.. It says its okay for Poser7 but all it does is freeze my system! You cannot move the darn thing and its a memory hog even though I have over 3gig of memory and I start the project with a clean canvas so to speak I cannot work with it. I am requesting a refund it looks great but its Nasty to work with and very unresponsive. Very dissapointed.
Many thanks Bri
07/01/2010Grizzly and Kodiak by AM