Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
It wasn't "false" advertising, it was a mistake that it wasn't updated from the last coupon on both pages. With the new product pages we are all getting used to right now, it was just an oversight.
We have a bad strep throat thing going on around here right now and have several admin really sick with this including our Marketplace Manager and she just overlooked the both places to update. I hope everyone can understand that unfortunately unintentional errors happen from time to time.
It has now been updated in both spots.
Same problem here! I think they will fix it and honor the 30% of with $20.00 purchase since that was what the offer stated to begin with. Since it say so in writing it is their legal duty to honor it. We shouldn't have to go anywhere else to find one that works at a different cost to us False advertisement is against the law and Rendo has been very good with honoring their offers so, I wouldn't panic. I am sure they will make the corrections and reinstate the original offer. :)
soeindriss,
Be sure you have the coupon code exactly when you put it in the "coupon" field on the checkout page (no trailing or leading spaces, it has to be exact) and be sure to hit the "apply" button to get the discount taken off.
Also the coupon is only good for items that are NOT on sale or clearance so check your cart and make sure that you have $35 worth of items NOT on sale or clearance so the coupon will be valid.
Thanks
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
The Hottest Prices on Record coupon for today isn't working.
Thanks!
Laura