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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

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Subject: Problem with shopping cart (was Order #111860070 -- Please cancel)

WilberPost opened this issue on Nov 29, 2010 · 4 posts
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WilberPost ( ) posted Mon, 29 November 2010 at 3:39 PM · edited Fri, 17 January 2025 at 8:59 PM

Kristi,

You successfully canceled my order, but now my shopping cart remains empty when I try to add new products to it. When I try to re-add the same product, I get a message saying that the product is already in the cart, but when I open the cart, it's empty. Can you help?

Thanks.

Walt


WilberPost ( ) posted Mon, 29 November 2010 at 3:56 PM

Okay, I find that when I proceed to CHECKOUT STEP 2 of 4 (cart items & shipping options), the cart items suddenly appear. I guess I can take it from there.


WilberPost ( ) posted Mon, 29 November 2010 at 4:22 PM

It's all working now. Suppose it was a glitch.


KristiS ( ) posted Mon, 29 November 2010 at 4:41 PM

Thank you for letting us know : )

Have a nice day!

 


Kristi

Community Relations Specialist

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