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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Change my review on a product.

Valentin3D opened this issue on Dec 13, 2010 · 7 posts
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Valentin3D ( ) posted Mon, 13 December 2010 at 9:21 AM · edited Wed, 24 July 2024 at 6:21 AM

Hello,
Can you tell me if I can delete or change my review on a product.
I made the mistake to criticize without attempting to contact the seller.
He contacted me and wants to help me, because it may be that it's me who does not understand the correct way to use his product.
I would like to leave a negative comment someone made the effort of a good after-sales service.
Who do I contact to change this comment?

Thank you

KristiS ( ) posted Mon, 13 December 2010 at 9:51 AM

Hello,

I have directed the MarketPlace staff to this forum.

I'm sure they will delete your review as soon as they can : )

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Valentin3D ( ) posted Mon, 13 December 2010 at 10:01 AM

Thank you very much .

KristiS ( ) posted Mon, 13 December 2010 at 10:06 AM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

BlakeM ( ) posted Mon, 13 December 2010 at 10:55 AM

Hi,

Can you please send me a title and product id # of the product in which you left the negative review to blakem@renderosity.com and once i have received this information, i will be happy to go and remove it for you.

THanks,

Blake

Thanks,
Blake
Marketplace Admin.

Valentin3D ( ) posted Mon, 13 December 2010 at 11:42 AM

Ok, thank you very much Blake !

 

BlakeM ( ) posted Mon, 13 December 2010 at 12:54 PM

You're welcome, i have answered you through e-mail!!

Thanks,
Blake
Marketplace Admin.

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