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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download reset

TBoneSka opened this issue on Feb 04, 2011 · 2 posts
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TBoneSka ( ) posted Fri, 04 February 2011 at 4:58 PM · edited Mon, 22 July 2024 at 7:03 PM

hi there,

My wireless internet was being crappy and I never was able to successfully completely download order 111895115.

Mind resetting it so I can try again, this time plugged into the modem?

Thanks!

BlakeM ( ) posted Fri, 04 February 2011 at 5:30 PM · edited Fri, 04 February 2011 at 5:30 PM

Hello,

 

I have reset your downloads for you so you can try again. Please be sure to disable any download accelerator/ manager for they do not work with our system.

 

If you continue to have problems, please contact the vendor directly for product support. Please allow them 72 hours to respond, if you have not heard back from them within that time frame, please let us know.

 

Thank you,

Blake

Renderosity Admin

 

Thanks,
Blake
Marketplace Admin.

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