Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 04 12:43 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Pot of Gold

RFreise opened this issue on Mar 16, 2011 · 6 posts

Back to Forum Print

RFreise ( ) posted Wed, 16 March 2011 at 4:37 PM · edited Wed, 04 December 2024 at 2:37 AM

Placed two orders with Pot of Gold but have no bonus showing on either one

Order #s are 111917123 and 111917126

user name = RFreise

KristiS ( ) posted Wed, 16 March 2011 at 4:50 PM

Hello,

We are very sorry as there was a glitch in the system and a few people were affected by it.

We are looking into it now and you will receive your free items shortly : )

Thank you for your patience and understanding and have a great day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

RFreise ( ) posted Wed, 16 March 2011 at 5:02 PM

No problem Thanks

KristiS ( ) posted Wed, 16 March 2011 at 5:05 PM

Please keep an eye on the "gift" section of your account as that is where the products will be : )

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

RFreise ( ) posted Wed, 16 March 2011 at 5:32 PM

Thanks will do

KristiS ( ) posted Thu, 17 March 2011 at 9:14 AM

You are very welcome : )

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story