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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 12 7:05 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hello,
We are very sorry as there was a glitch in the system and a few people were affected by it.
We are looking into it now and you will receive your free items shortly : )
Thank you for your patience and understanding and have a great day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
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Placed two orders with Pot of Gold but have no bonus showing on either one
Order #s are 111917123 and 111917126
user name = RFreise