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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 24 11:50 am)

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Subject: Problem with one of my purchases

SetoKaiba opened this issue on Mar 24, 2011 · 8 posts
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SetoKaiba ( ) posted Thu, 24 March 2011 at 8:37 AM · edited Wed, 26 February 2025 at 12:59 PM

Hello Rendero team. I bought a software/tool some time ago here on Rendero. Now my registration code which was temporary stopped working. I contacted the vendor  twice, here on Renderosity with site mail and with an email, so that he could send me my permanent code but I did not get an answer until now. Can you provide any help?

KristiS ( ) posted Thu, 24 March 2011 at 9:15 AM

Hello,

Can you please provide me with the order # so I can try and contact the vendor on your behalf?

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

SetoKaiba ( ) posted Thu, 24 March 2011 at 9:52 AM

Yes of course, the order ID is: 111904957. Thanks in advance.

KristiS ( ) posted Thu, 24 March 2011 at 11:01 AM

Thank you! I am going to contact the vendor on your behalf.

Please let me know if you do not hear back from him within 3 full usiness days.

Have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

SetoKaiba ( ) posted Thu, 24 March 2011 at 11:04 AM

Okay, I will. And to you too.

KristiS ( ) posted Thu, 24 March 2011 at 1:14 PM

Sorry, I just looked into this again and found your registration key is in your account.

If you click on the order #, you will see the product and the doownload link beside it.

The key is directly under that.

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

SetoKaiba ( ) posted Thu, 24 March 2011 at 2:04 PM

Definately a sign I should wear my glasses more often. The vendor has replied to me too by the way. I have not seen it before, so sorry for the trouble. Thank you for your support, customer is happy again :D

KristiS ( ) posted Thu, 24 March 2011 at 2:29 PM

You are very welcome : )

Have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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