Renserosity used to do Render Rewards, but at some point, I suddenly stopped receiving them even though I was spending more than $100 in some months.  Is this program still going on? If so, then why haven't I been getting anything (Even during checkout, it always says I have $0 in credits).

Thanks

Quote - Renserosity used to do Render Rewards, but at some point, I suddenly stopped receiving them even though I was spending more than $100 in some months.  Is this program still going on? If so, then why haven't I been getting anything (Even during checkout, it always says I have $0 in credits).

Render Rewards are issued as Gift Certificates valid for a month. You'll see them listed in your account under "Render Rewards" (-> http://www.renderosity.com/mod/bcs/account.php?BuyerRewards=Y), the "Credits" shown at checkout are something different.

If the information there isn't what you expected, you'll need to wait until one of the staff can look into it for you, which means you might want to email them some details rather than using the forum.

Yeah, not quite the answer I was expecting.

The problem is that for some of the last couple of months (not ALL of them, but SOME of them), I have spent $100 or more and have not received any rewards.  I see nothing under Members > My Account > Render Rewards... thus I cant use anything at checkout I guess.

If I can remember correctly, I havent gotten anything since January 2011. :/

Thanks for the reply though.

Quote - Yeah, not quite the answer I was expecting. The problem is that for some of the last couple of months (not ALL of them, but SOME of them), I have spent $100 or more and have not received any rewards.  I see nothing under Members > My Account > Render Rewards... thus I cant use anything at checkout I guess.

If I can remember correctly, I havent gotten anything since January 2011. :/

It does sound like something's not right. You'll need to be patient until the office opens and the staff get round to checking the forum / email.

Hi NT110,

I just double checked and you do have Render Rewards in your account that were issued 5/1/2011 for the month of April.

Jan.,Feb., and March, you did not qualify for Render Rewards.

Thank you and have a nice day!

nruddock, thank you very much for trying to assist this member : )

Have a nice day!!

I can see the most recent Render Rewards in my account (and Ill take your word for the other months as I cannot remember exact spending amounts), but when I try to check out, everything says I have $0.

How do I use the Render Rewards now? I either forgot (-_-) or something changed on me within the system.

Thanks

You would need to copy and paste the code with no leading or trailing spaces into the box marked "gift certificate" and click the "apply" button to be sure it gets applied to your order : )

Hope this helps!

Thank you and have a wonderful day!

Ah, yes.  Now I remember!

Thanks and sorry for the trouble.  I guess my biggest problem was because I was thinking that during checkout, it would tell me how much Render Rewards I had available.  I totally forgot that I need to copy and paste the number/code.

Again, sorry for the trouble.

You are very welcome : ) No trouble at all : )

Have a great day!