Hi folks, I consider this a public service announcement.  It seems today 5/29 a lot of people are having serious problems at the Daz Store, being charged several times for an item and still not being able to download it.

It happened to me, my debit card was charged five times (totaling almost $100), it kept saying "card declined" or "basket empty".  Thank goodness I stopped trying or I would have lost a lot more money.

There were at least a dozen other posts by people having the same problem.  There has been no official response by DAZ either in the forums or through the trouble ticket I created as to if this problem has been fixed or not.

BE CAREFUL!!!!

Don't make purchases on 3Day holiday weekends.

Quote - Don't make purchases on 3Day holiday weekends.

As I told you in the DAZ forum, it's quite easy for you to say this is no big deal, and I find your holier-than-thou attitude the last thing I need to hear when I am not able to pay my bills because of this problem.

You stated in your other post that you don't understand why people are panicking about this.  So I'll tell you again, it's okay for you if you have lots of money and this might seem like a minor inconvenience, but I'm not the only one that had a whole lot of money mistakenly taken out of their checking accounts.  One guy said he doesn't have any money now for the holiday weekend, his plans were ruined by this "mistake".

So, if you don't have any sympathy for all those people that have been "inconvenienced" (at the very least)  or stuck somewhere without any money (at the very worse) then shut up!

You are just pouring salt on an open wound!

It's not my fault you chose to buy from them knowing full well it was a holiday weekend and the store software was acting up and has been ever since the changeover. So you're inconvenienced, but whining all over the internet about it isn't going to get you your money back any faster and it's just going to get you wound up for nothing.

I didn't know the store software was acting up, and I also tried several times, and my cart emptied each time and now I can't even remember all the goodies I had in it, and I haven't got any downloads and I may end up with a big bill so it is kind of worrying.  thanks so much for the alert.

Love esther

There was a warning about their PayPal service undergoing some kind of upgrading....

The new DAZ Website went live on the 23rd of May and this thread has been live as well with reports of problems with the new site and the new store for a week now. It's a sticky thread at the tippy top of the Commons forum where everyone has had a chance to see it.

Not everyone uses the DAZ forums stevejax, I don't for one, so I'm glad pzrite has give this heads up on the problems.

I will be sure I check my CC bill over more so than usual when it comes..

Thank you for the heads up pzrite..appreciated.

Yahhh Thank you from me too :-)

Quote - Thank you for the heads up pzrite..appreciated.

Your welcome.

And SteveJax, I did not know of any problems, I don't spend my life in the forums.  And what you call "whining all over the Internet", I call trying to be helpful to my fellow Poser artists at Renderosity, who may not have read the Daz forums either.  What's with that attitude?  I don't even know you, never spoke with you before, are you always like this?

The attitude hit when you told me to shut up. Up til that point I was merely commenting on how ill advised it is to make online purchases over holiday weekends.

Where is "making online purchases on holiday weekends is ill-advised" written? No one tells me anything! Don't tell me "it's common knowledge"... based on what the above posters have intimated, it's no such thing.

Never heard of such nonsense. Daz needs to shut their store until they get this sorted, which is far more to the point than silly bits of advice about when it is or isn't appropriate to make purchases - which, incidentally, includes the third Sunday after the anniversary of my dog getting fixed. But THAT's common knowledge. :biggrin:

Let's not go making excuses for slip-shod store management.

Oh, and does the same advice apply here? Wonder how Rendo management would feel about this sort of "advice" circulating and having an effect on their Memorial Day Weekend sale. 

Sheesh. :blink:

@ pzrite: I'll add my thanks to those already expressed. I'd been about to make a purchase at the store ansd was unaware of the issues they were/are having. Perhaps I'll wait for a while and see if things improve. Cheers.

Quote - @ pzrite: I'll add my thanks to those already expressed. I'd been about to make a purchase at the store ansd was unaware of the issues they were/are having. Perhaps I'll wait for a while and see if things improve. Cheers.

Your welcome, glad I could help prevent any problems you may of had.
Probably the safest thing to do is wait until at least Tuesday.

mumbles  g*****n daaa...scratch that...must remember no daz bashing...

Wait a minute...Would it be in bad form for all of us to hit the beach and celebrate the anniversary of RobynsVeil's dog getting fixed?

Quote - mumbles  g*****n daaa...scratch that...must remember no daz bashing...

Wait a minute...Would it be in bad form for all of us to hit the beach and celebrate the anniversary of RobynsVeil's dog getting fixed?

Let me grab my bikini...

Laurie

Let me grab my bikini...

Excellent!  i'll go survey a spot.  Who all's runnin' to the store?

Well since I tend to avoid the Daz forums like the plague most of the time, I certainly hadn't seen the notice about any foul ups about their store.  THanks for the heads up, if it is bein problematic, I'll just forgo the joy pf purchaing there for a while.

As to the beach... I'll bring the sunscreen, pasty redheads and sun don't mix otherwise....

sun!?!

the yellow face it buuurrrrnnnnssss us!

washes out my screens... can't see the Precious no... nice and dark yes... see screens.. see the Precious... cool and dark for the Precious... no sand to clogs the Precious's fans no...

I can recommend Reimann P20, stops you from burning but allows you to tan at the same time, it's good stuff, wouldn't be without it..

Quote - I can recommend Reimann P20, stops you from burning but allows you to tan at the same time, it's good stuff, wouldn't be without it..

But then I would cease being my signature shade of fishbelly white...

Quote - > Quote - I can recommend Reimann P20, stops you from burning but allows you to tan at the same time, it's good stuff, wouldn't be without it..

But then I would cease being my signature shade of fishbelly white...

...which is considered an enviably gorgeous skin, down undah. Case in point: the lovely Nicole Kidman.

You're in great company, dear.

thanks...i left the DAZ forums so didn't realize there was a problem. Was just looking to buy a couple of items, so I will now wait.

I had that happen on an ebay purchase. my funds were held back for 7 days by my bank, AFTER the company finally contacted them to say the transactions were in error. And that took 2 weeks for them to get in touch with my bank. I would think DAZ wouldn't be that non-cooperative, but they will not be open again unitl Tuesday.

in my, who cares but me opinion, that new DAZ store is terrible anyway. It will help me save a lot of cash. I've been over there since it opened way back in 2000, or whenever that was, so its hard for me to leave, but i think its going to happen now.

oh ...here's a big hug to you, RobynsVeil

btw, you wubbed me the wrong way in that other thread. It was just a little humor.

Robyns' was broken?  No one tells me anything!

Quote - > Quote - > Quote - I can recommend Reimann P20, stops you from burning but allows you to tan at the same time, it's good stuff, wouldn't be without it..

But then I would cease being my signature shade of fishbelly white...

...which is considered an enviably gorgeous skin, down undah. Case in point: the lovely Nicole Kidman.

You're in great company, dear.

Or, like in my case it can be more like a trip through the makeup chair for your average b-grade vamp flick...  Undead much?

Daz wont shut a store thats making them money. Its been their policy for years that there is no support on weekends or holidays.  If you have a problem drop a support ticket and wait three or four business days, or phone them and if you get through it gets resolved faster.

You can lodge a complaint with your credit card company and get them to reverse the duplicate charges.

"celebrate the anniversary of RobynsVeil's dog getting fixed?"

What ! a broken doggie ?  glad its fixed then 

Thanks for the caution.

I haven't been able to see the store content for days and days due to the site change.  While I was posting in the Commons I noticed that people were having problems with purchasing.

Quote - > Quote - > Quote - > Quote - I can recommend Reimann P20, stops you from burning but allows you to tan at the same time, it's good stuff, wouldn't be without it..

But then I would cease being my signature shade of fishbelly white...

...which is considered an enviably gorgeous skin, down undah. Case in point: the lovely Nicole Kidman.

You're in great company, dear.

Or, like in my case it can be more like a trip through the makeup chair for your average b-grade vamp flick...  Undead much?

I see I've been watching all the wrong movies. <> ...anyone want my copy of Sweet Home Oklahoma? Think that's what it was called...

Your b-grade vamp flicks might prove inspirational for a flagging muse, Rhionon... :woot:

How's this for a beach?

Bulldog Mac is roundin' up transportation.

This problem was fixed (I am told) as of 7PM yesterday, DAZ time. That won't resolve the issue for people with orders that failed, so if you have an order for which you were charged but that didn't complete or if you have an order for which multiple charges were applied as you retried you will need to submit a support ticket (I would hope DAZ will be checking anyway, but it doesn't hurt to make sure things are set in motion).

So are ya sayin' don't worry about it?"

I browsed the Daz store over the weekend but thankfully did not get the urge to purchase! I appreciate the warning - I didn't know it was a long weekend in the States and that would not have deterred me from purchasing anyway if I saw something I really wanted. I also don't hang around the Daz forums much.

Yep!  It's the long weekend we remember our dearly departed and the last words they left us with,  "Party hard,  and part on."  or the last words of Granny,  "i need a cup of coffee and a cigarette,  goddamnit!"

Memorial Day, originally called Decoration Day, is a day of remembrance for those who have died in our nation's service. USA

Remembrance ... mourning ... respect

NOT party on .. not an excuse for a barbecue ... not just to have a 3 day weekend.

Are you OK Dave-So?

Quote - Memorial Day, originally called Decoration Day, is a day of remembrance for those who have died in our nation's service. USA

Remembrance ... mourning ... respect

NOT party on .. not an excuse for a barbecue ... not just to have a 3 day weekend.

Well don't feel too bad about that, we've pretty much made a mockery of every national holiday.  And look what we've done with Christmas, we've turned the birthday of Jesus Christ into an insane month long shopping orgy.  (and I'm not even Christian)

I'm also distressed to learn that most younger folks don't even know the difference between Memorial Day and Veteran's Day.

Are you OK pzrite?

Quote - Are you OK pzrite?

No, far from it.

"I've always been mad, I know I've been mad, like the
most of us...very hard to explain why you're mad, even
*if you're not mad..." * -----Pink Floyd

What's wrong?

I'm very fine ....
Just needed to say that about Memorial Day.

I was in the military for 14 years..spent a year in VietNam ...
1.4 million US war dead total ...

not saying anything about the politics of war, right or wrong, but this is a fact.

i served in the Marines and when my friends and i party at the beach i'm keeping my promise to Fuller.

Quote - So are ya sayin' don't worry about it?"

I'm saying that the payment system is working now, and has been for some time. If you have problems from when the payment gateway was down then open a support ticket so that they can be resolved.

Quote - > Quote - So are ya sayin' don't worry about it?"

I'm saying that the payment system is working now, and has been for some time. If you have problems from when the payment gateway was down then open a support ticket so that they can be resolved.

Thanks for keeping us informed Richard.  And I apologize for any drama-queen theatrics I might have hurled your way - Although I wasn't aiming directly at you, but in the general direction of DAZ, the company.  And hopefully you'll understand that seeing a third of your checking account disappear, there's bound to be some panic in there.

Thank you.

Oh, and perhaps in the future, DAZ might consider a better system of warning potential customers of trouble.  As stated before, not all of us read the forums.

or any day for that matter...as long as its "look what i got"

Wasn't the 4th of July when they invented fireworks in New Yok City ?

Quote - > Quote - Memorial Day, originally called Decoration Day, is a day of remembrance for those who have died in our nation's service. USA

Remembrance ... mourning ... respect

NOT party on .. not an excuse for a barbecue ... not just to have a 3 day weekend.

Well don't feel too bad about that, we've pretty much made a mockery of every national holiday.  And look what we've done with Christmas, we've turned the birthday of Jesus Christ into an insane month long shopping orgy.  (and I'm not even Christian)

I'm also distressed to learn that most younger folks don't even know the difference between Memorial Day and Veteran's Day.

Quote - or any day for that matter...as long as its "look what i got"

Wasn't the 4th of July when they invented fireworks in New Yok City ?

I think we should change the 4th of July holiday name from Independence Day to "Let's Do Fireworks, And Try Not to Blow Off any Fingers or Limbs Day"

Quote - Where is "making online purchases on holiday weekends is ill-advised" written?

It's an extension of Murphry's Law.... "Anything that can go wrong will go wrong". Especially when there's nobody minding the store...

Quote - So are ya sayin don't worry about it?

That's all I said in the DAZ thread and got told to shut up about it...

and its happened at DAZ A LOT ! not just with this new store.
I rarely buy on the weekend...unless the sale is just too good to pass.

Quote - > Quote - Where is "making online purchases on holiday weekends is ill-advised" written?

It's an extension of Murphry's Law.... "Anything that can go wrong will go wrong". Especially when there's nobody minding the store...

That's all I said in the DAZ thread and got told to shut up about it..

Fuller would have told them,"Fuck you!"

Who's Fuller?

A friend of mine that got killed.