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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem with Order #111957116

Phoenix1966 opened this issue on Jun 07, 2011 · 4 posts
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Phoenix1966 ( ) posted Tue, 07 June 2011 at 1:00 PM · edited Thu, 21 November 2024 at 3:00 PM

I purchased a product this morning (order # 111957116) and used some of my Store Credit to pay for it (the amount was deducted correctly), but the item has been listed as "Download Pending" in my account .

Any help would be appreciated.

Thanks!

KristiS ( ) posted Tue, 07 June 2011 at 1:07 PM

Hello,

I was able to verify your payment and mark your order as paid.

Your downloads are available to you now.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Phoenix1966 ( ) posted Tue, 07 June 2011 at 1:17 PM

Thanks so much!

KristiS ( ) posted Tue, 07 June 2011 at 1:30 PM

You are very welcome : )

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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