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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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Subject: Problem with Pamps Set

sigilind opened this issue on Jul 14, 2011 · 9 posts
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sigilind ( ) posted Thu, 14 July 2011 at 1:56 AM · edited Sun, 10 November 2024 at 5:50 AM

Hi Kristi,

I have bought the New Pamps Set from Billy-T. There is a Issue with this Set and Poser 2010 SR1.
I tried to contact Billy-T, but after three Weeks and more than one Mail via the Rendeosity Mail System and his own E-mai, l  I think I need some help.
At the moment I'm not asking for a refund, but I need a solution for the Problem.
Maybe you are able to establish contact with Billy-T.

Best Regards
Sigmar

KristiS ( ) posted Thu, 14 July 2011 at 9:29 AM

Hello,

Please provide me with the order # so I can better assist you with this. Also, I had to take out the email address from your post as that is the vendor's personal email address and is a privacy issue when posted for all to see.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

sigilind ( ) posted Fri, 15 July 2011 at 7:05 AM

Hi Kristi,

here is the Order # 111955978  Date 06/05/11.

The E-mail was provided by Billy-T himself in his readme File that is part of his Pamps Set. So I did not consider it as a private E-mail. Sorry for that.

Best Regards

Sigmar

KristiS ( ) posted Fri, 15 July 2011 at 9:49 AM

Hello,

I have tried to contact the vendor on your behalf.

If you do not hear back from the vendor within 3 full business days, please send an email to store@renderosity.com and let us know so we can take the next step.

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

sigilind ( ) posted Mon, 01 August 2011 at 7:50 AM

Hi Kristi,

sorry to bother you again, but after I wrote the Mail to store@renderosity

I did not get a response. Neither did the Vendor contact me.

Regards

Sigmar

KristiS ( ) posted Mon, 01 August 2011 at 4:57 PM

I will take care of this first thing tomorrow morning.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Tue, 02 August 2011 at 3:07 PM

Hello,

This has been taken care of. Please see your account for the instore credit.

Thank you and have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

sigilind ( ) posted Wed, 03 August 2011 at 12:23 AM

Hi Kristi,

 

as always you have taken care of the problem.

Thanks for your help and have a Nice Day.

Regards

Sigmar

KristiS ( ) posted Wed, 03 August 2011 at 12:57 PM

Awww, thank you so much for the kind words.

You are very welcome and I hope you have a fantastic week and weekend!!!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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