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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Not getting newsletters

Aelfric opened this issue on Aug 16, 2011 · 6 posts
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Aelfric ( ) posted Tue, 16 August 2011 at 3:27 AM · edited Wed, 24 July 2024 at 4:36 PM

Hello,

The last newsletter I’ve received was on the 9th June.

My domain registration expired, and I had to re-confirm my email address. I’m getting the wishlist sale, bundle, and new products emails, but not the newsletters. I tried unsubscribing and resubscribing, to no avail.

Can you see if there’s something that didn’t get reset when I revalidated my email address.

Cheers,

Mark.

KristiS ( ) posted Tue, 16 August 2011 at 8:48 AM

Hello,

You did not have the newletter role so I gave it to you. You should start receiving the newsletter now. Please let us know if you do not receive them.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Aelfric ( ) posted Tue, 16 August 2011 at 5:33 PM

Thanks Kristi.

KristiS ( ) posted Wed, 17 August 2011 at 9:49 AM

You are very welcome :)

Have a great day!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Aelfric ( ) posted Mon, 29 August 2011 at 3:53 PM

Hi Kristi,

No luck—still no newsletters. Is there possibly some list of duff addresses my email was put on when a few emails got bounced in early June, and which revalidating my email didn’t clear?

Cheers,

Mark.

KristiS ( ) posted Tue, 30 August 2011 at 1:20 PM

Okay, I think I finally fixed this for good..fingers crossed.

Please let me know if you do not receive any.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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