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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 12:51 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order No. 112034652

wenke opened this issue on Nov 11, 2011 · 4 posts
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wenke ( ) posted Fri, 11 November 2011 at 2:28 AM · edited Mon, 23 December 2024 at 10:18 AM

Hi all,

I had problems with my IE and now I can't pay my order. :o( My instore credit is gone and the full price is open for pay.

Please help.

Thanks a lot and have a great friday.

Wenke

KristiS ( ) posted Fri, 11 November 2011 at 12:59 PM

 Hello,

Please log into your paypal account and choose the SEND MONEY option. 

Send the amount due to payments@renderosity.com . 

 Be sure to include your Renderosity order ID number and/or your Renderosity username so we are sure to apply payment to the correct order/customer.

Once you have completed the payment through paypal, send an email to store@renderosity.com letting us know your payment has been sent and we will go verify receipt of payment and manually mark your order as paid so that you can download your items.

Here is the link from our FAQ/Help area that will explain how to complete payment for your order with paypal if you should need further assistance with this.

http://www.renderosity.com/mod/service/index.php?questionid=619

Thank you for shopping at the MarketPlace!

Kind Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

wenke ( ) posted Fri, 11 November 2011 at 1:03 PM

Thanks Kristi :o) I'm on my way.

Wenke

KristiS ( ) posted Fri, 11 November 2011 at 1:06 PM

You're very welcome :)

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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